Gift Administration Coordinator

UND Alumni Association & Foundation•Grand Forks, ND

3d•Onsite

About The Position

The Gift Administration Coordinator plays a key role in ensuring donors' contributions are efficiently and accurately recorded, acknowledged, and aligned with their philanthropic intent. This position focuses on the gift entry process, maintaining the accuracy of the Salesforce CRM, adhering to gift entry policies, and upholding donor satisfaction through timely acknowledgments. The role involves resolving data issues, performing donor research, and supporting seamless communication to enhance the donor experience. The ideal candidate is precise, adaptable, committed to excellence, and excited to contribute to a culture of gratitude and generosity.

Requirements

Associate degree in a Business-related field. Technical training and/or work experience can be considered in lieu of a degree.
Minimum of three years relevant work experience preferred
Ability to operate computers, telephones, and other standard office equipment.
Ability to focus and complete work in a timely manner.
Ability to occasionally bend, stoop, squat, and lift or move objects up to 10 pounds.
Ability to interpret and apply gift administration policies, charitable giving regulations, and reporting standards to complex gift situations.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Ability to work collaboratively in a team environment.
Proactive, self-starter, results focused.
Proven ability to prioritize projects and workflow, and to use independent judgment to make decisions regarding daily operations.
Resourceful, dependable, and willing to take initiative.
Experience in exercising discretion and judgment and in maintaining the security of confidential and sensitive information and materials.
Regularly produces accurate, thorough, professional work.
Exercises a professional approach with others using appropriate tools of communication, demonstrated ability to compose business correspondence.
Strong keyboarding skills: proficiency with Microsoft Office (Word, Excel) functionality as well as general office equipment knowledge.

Responsibilities

Responsible for recording gifts to ensure compliance with gift policy and coding protocols for each gift to be credited in a manner that enables the fulfillment of the donor’s intent, and the donor is properly acknowledged.
Develop and maintain a working knowledge of IRS charitable giving regulations, gift administration best practices, organizational policies, and reporting standards to ensure gifts are processed accurately and compliantly.
Perform gift adjustments and write offs of donors pledges as needed.
Coordinates matching gift program and ensuring that matching gift payments are properly entered into the system.
Perform detailed research on wide-ranging, ad hoc requests for information regarding gifts, including but not limited to, providing clarity on donor intent.
Respond to department gift questions.
Ensure the integrity of financial information, maintenance of gift, donor, and other financial data in compliance with applicable regulations and reporting guidelines.
Other projects assigned through supervisor.
Process event registrations and related payments, ensuring transactions are accurately recorded and documented.
Prepare sponsorship invoices, process related payments, and monitor outstanding sponsorship commitments to support timely collection of event revenue.
Apply organizational policies and charitable giving regulations to event registrations and sponsorships, including determining and recording charitable and non-charitable portions of payments and ensuring appropriate donor receipting and acknowledgements.
Respond to event registration, sponsorship, and payment inquiries and assist in resolving related issues.