Service Admin - Part time

Bish's RV • American Fork, UT

7d • Onsite

About The Position

We are looking for a friendly and detail-focused individual to join our team at Bish's RV as a Service Admin. This role involves delivering excellent customer support, following up with customers, data entry, coordinating deliveries, and handling administrative tasks. Pay range: $17-$19 hourly depending on experience! Key Objectives Ensure smooth administrative operations across service and sales teams Provide timely, professional communication to customers Coordinate vehicle deliveries and maintain up-to-date records

Requirements

• Excellent verbal and written communication skills
• Confidence in using multiple phone lines
• Ability to work independently and within a team
• Strong computer and data entry skills
• Adaptability in a fast-paced environment
• Professional, neat appearance and positive attitude
• Must be available to work Saturdays (we are always closed on Sundays)
• Ability to pass a background and drug test
• Demonstrate alignment with the Company’s vision, mission, and core values in all interactions
• Basic RV knowledge and ability to answer common RV/service questions
• Previous administrative, service desk, or customer-facing experience required
• Must have Monday availability

Responsibilities

• Deliver outstanding customer service through phone and in-person updates
• Translate and input technician notes into our Service database
• Organize physical files and upload photos and documents to our system
• Collect, review, and organize required documents for each transaction
• Coordinate delivery logistics and ensure trailer readiness
• Operate multi-line phones and manage incoming and outgoing calls professionally
• Use systems like DealerTrack, eVision, and Excel Teams to manage documentation

Benefits

• Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
• 401k Matching
• Employee discounts
• Company-paid life insurance
• Gym membership reimbursement
• Opportunities for advancement
• RV Borrowing Program
• Access to a partner insurance agency for personalized quotes and coverage guidance across home, auto, RV, and specialty insurance products
• Incredible Team Culture

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed