Service Account Specialist - Billing

Quest DiagnosticsClifton, NJ
$66,550 - $93,170Hybrid

About The Position

As a Billing Service Specialist, this position will be based in the New Jersey/NYC area and be responsible for representing Quest Diagnostics to our clients in a professional manner. This role will streamline, improve, and enhance the billing experience for physicians, office staff and patients through education while reducing missing information inflows, revenue loss, denial inflow, and bad debt for Quest Diagnostics. The Billing Service Specialist will be required to work in the field (outside an office) at least 25-50% of the time in and around the New Jersey/NYC area, visiting 6-8 clients a day with one day per week for office work. Some overnight travel may be required.

Requirements

  • Must be based in the New Jersey/NYC area.
  • Ability to work in the field at least 25-50% of the time.
  • Ability to visit 6-8 clients a day.
  • Ability to perform office work one day per week.
  • Willingness to travel overnight as required.

Responsibilities

  • Represent Quest Diagnostics to clients professionally.
  • Streamline, improve, and enhance the billing experience for physicians, office staff, and patients through education.
  • Reduce missing information inflows, revenue loss, denial inflow, and bad debt for Quest Diagnostics.
  • Work in the field (outside an office) at least 25-50% of the time in and around the New Jersey/NYC area, visiting 6-8 clients a day.
  • Perform office work one day per week.
  • Potentially travel overnight as required.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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