Server - LaunchPad Golf

Shakopee Mdewakanton Sioux Community (SMSC)•Prior Lake, MN

6d•Onsite

About The Position

The server is responsible for providing excellent customer service by taking orders, serving food and beverages, and addressing customer inquiries and requests. Servers ensure a positive dining experience by maintaining knowledge of the menu, making recommendations and promptly delivering orders.

Requirements

Must be 18 years of age or older.
Previous server experience with some higher-level dining experience preferred.
Ability to perform heavy lifting pertaining to trays of food and/or beverages.
Ability to perform cash handling procedures.
Ability to learn Alcohol Awareness procedures.
Ability to work a varying schedule, which includes nights and weekends.
Has the physical abilities to perform the required job duties with or without accommodations, including on feet 98% of time.
Capacity to handle and lift up to 25lbs. as needed.

Nice To Haves

Some higher-level dining experience preferred.

Responsibilities

Takes food & beverage orders and enters into POS system.
Explains menu items, specials and makes recommendations on additional side orders.
Serves food and beverage according to guest specifications, while adhering to responsible alcohol service standards.
Check-up on guests for condiments, beverages, or additional food item needs.
Follows-up on satisfaction during and after dining.
Performs pre-bussing and bussing duties.
Ensures all supplies (i.e. napkins) are adequate for guests’ needs.
Operates POS system in processing food & beverage charges.
Handles cash, checks, credit cards, gift certificates, and tips.
Assists guests with golf gaming system to ensure their experience is positive and good utilization of their time.
Maintains cleanliness of work areas and keeps all server items stocked.
Completes tip reporting form.
May be asked to assist with hosting duties and light cleaning.
Take a great deal of pride in getting to know our guests.
Knowledge of all food and beverage items to offer recommendations to guests.