Server The Residence at Watertown Square

LCB Senior Living•Watertown, MA

7d•$17 - $19•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Watertown Square in Watertown, Massachusetts. The role provides customer service in a restaurant-style dining environment for residents and guests, working with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs. The position is offered full time or part time, with an hourly wage of $17.00–$19.00 based on years of experience.

Requirements

Less than a high school education.
Ability to respond calmly to emergency situations.
Strong organization and time-management skills.
Ability to communicate in English orally and in writing.
Focus and dedication to providing excellent customer service.
Ability to handle multiple jobs and priorities.
Ability to lift and carry objects weighing at least 25 pounds.
Ability to push and pull carts and to walk, sit, and stand continuously.
Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
Ability to use good body mechanics.
Ability to type and use a computer.

Responsibilities

Provide a high level of customer service and promote a restaurant-style dining atmosphere.
Work with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
Set tables according to LCB standards.
Serve beverages to residents and guests as requested.
Review the daily menu with residents.
Take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, and linens from the dining room as needed.
Assist with preparation and execution of dining enhancement programs.
Follow Quality Enhancement standards and standard food safety practices.
Assist with preparation and execution of special events, banquets, and theme meals.
When applicable, acquaint new residents with menus, seating, dining options, and hours.
Clean and sanitize carpets, tables, chairs, condiment containers, and dining-room equipment.
Communicate residents' likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
Promote teamwork and cooperation among staff.
Attend pre-meal stand-up meetings for dining and kitchen staff.