Server - The Atterbury Hotel

Sage Hospitality Group•Pittsburgh, PA

3d•Onsite

About The Position

The Atterbury Hotel, managed by Sage Hospitality, is seeking a Server to join their culinary team. This role involves providing prompt and courteous food service to restaurant customers, guiding guests through the menu, ensuring accuracy and timing, and maintaining service standards with care and professionalism. The Server acts as an ambassador of happiness and hospitality, working with fresh, local ingredients and inspired menus across multiple kitchens and dining areas including The Drafting Room Restaurant and Bar, In-Room Dining, and the Concierge Lounge. Sage Hospitality fosters a culture of belonging, encouraging team members to serve with creativity and passion, execute unforgettable experiences, and take pride in their communities.

Requirements

Previous serving or hospitality experience preferred.
Must meet state and federal requirements for serving alcohol.
Knowledge of guest service principles, restaurant server functions, and restaurant operations.
Knowledge of standard cash-handling procedures.
Ability to communicate effectively with guests, associates, and supervisors.
Ability to read and follow service tickets, schedules, and instructions.
Manual coordination to carry trays, handle glassware, and operate POS systems.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver thoughtful, attentive food and beverage service that creates a welcoming and memorable dining experience for every guest.
Guide guests through the menu, ensuring accuracy and timing, and maintaining service standards with care and professionalism.
Greet guests warmly and engage with them throughout the dining experience.
Demonstrate strong menu knowledge to guide guests, answer questions, and accommodate preferences or dietary needs.
Take food and beverage orders accurately and deliver items promptly and correctly.
Maintain attentiveness throughout service, anticipating guest needs and responding with care.
Accurately process guest checks and follow all cash handling and POS procedures.
Maintain cleanliness and organization of service stations, dining areas, and assigned sections.
Complete assigned opening, closing, cleaning, and restocking sidework.
Attend pre-meal and departmental meetings to stay informed on menu offerings, specials, and service expectations.
Support fellow associates and overall dining room operations with teamwork and urgency.
Respond to guest questions or concerns promptly and professionally, escalating when appropriate.
Present a clean, professional appearance at all times.
Maintains a friendly, cheerful, and courteous demeanor at all times.
Exhibits a kind, welcoming, detail-oriented approach with a strong sense of urgency.
All other duties as assigned, requested or deemed necessary by management.