Server - The Atterbury Hotel
About The Position
The Atterbury Hotel, managed by Sage Hospitality, is seeking a Server to join their culinary team. This role involves providing prompt and courteous food service to restaurant customers, working with fresh, local ingredients, and contributing to a positive dining experience. The hotel has two kitchens serving multiple outlets including full Catering, The Drafting Room Restaurant and Bar, In-Room Dining, and the Concierge Lounge. Sage Hospitality fosters a culture of belonging, encouraging team members to serve with creativity and passion, execute unforgettable experiences, and set new standards in hospitality.
Requirements
- High school diploma or equivalent preferred.
- Previous serving or hospitality experience preferred.
- Must meet state and federal requirements for serving alcohol.
- Knowledge of guest service principles, restaurant server functions, and restaurant operations.
- Knowledge of standard cash-handling procedures.
- Ability to communicate effectively with guests, associates, and supervisors.
- Ability to read and follow service tickets, schedules, and instructions.
- Manual coordination to carry trays, handle glassware, and operate POS systems.
- Ability to lift, push, pull, and carry up to 50 lbs. regularly.
- Frequent bending, stooping, and reaching during service.
- Mobility — ability to move up to 300 feet during a shift.
- Continuous standing and walking throughout service.
- Ability to hear and respond to guests and staff in a noisy environment.
- Ability to perform multiple tasks simultaneously and remain organized in high-pressure settings.
- Ability to use tact and professionalism when resolving guest service concerns.
Responsibilities
- Deliver thoughtful, attentive food and beverage service that creates a welcoming and memorable dining experience for every guest.
- Guide guests through the menu, ensuring accuracy and timing, and maintaining service standards with care and professionalism.
- Greet guests warmly and engage with them throughout the dining experience.
- Demonstrate strong menu knowledge to guide guests, answer questions, and accommodate preferences or dietary needs.
- Take food and beverage orders accurately and deliver items promptly and correctly.
- Maintain attentiveness throughout service, anticipating guest needs and responding with care.
- Accurately process guest checks and follow all cash handling and POS procedures.
- Maintain cleanliness and organization of service stations, dining areas, and assigned sections.
- Complete assigned opening, closing, cleaning, and restocking sidework.
- Attend pre-meal and departmental meetings to stay informed on menu offerings, specials, and service expectations.
- Support fellow associates and overall dining room operations with teamwork and urgency.
- Respond to guest questions or concerns promptly and professionally, escalating when appropriate.
- Present a clean, professional appearance at all times.
- Maintains a friendly, cheerful, and courteous demeanor at all times.
- Exhibits a kind, welcoming, detail-oriented approach with a strong sense of urgency.
- All other duties as assigned, requested or deemed necessary by management.
Benefits
- Medical, Dental, & Vision Insurance
- 401(k) with 100% Employer Match
- Paid Vacation and Sick Time
- Complimentary Employee Meals
- Hotel Discounts (Both Marriott and Sage Portfolios)
- Eligible for Referral Bonuses
- Incentive Programs
- Cell Phone Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
