Server The Residence at Melrose Station

LCB Senior Living•Melrose, MA
•$17 - $19•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Melrose Station in Melrose, Massachusetts. The role provides customer service in a restaurant-style dining environment for residents and guests, supporting meal service, dining programs, and special events. The position is available full-time or part-time, with an hourly wage of $17.00–$19.00 based on years of experience.

Requirements

  • Ability to respond calmly to emergency situations.
  • Strong organizational and time-management skills.
  • Ability to communicate in English orally and in writing.
  • Focus and dedication to excellent customer service.
  • Ability to handle multiple tasks and priorities.
  • Less than high school education.
  • Finger and hand dexterity to handle and manipulate instruments and equipment.
  • Visual and auditory acuity.
  • Ability to lift and carry objects; the posting specifies a minimum of fifteen (25) pounds.
  • Ability to push and pull carts and continuously walk, sit, and stand.
  • Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
  • Ability to use good body mechanics.
  • Ability to type and use a computer.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs.
  • Set tables according to LCB standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linens from the dining room as needed.
  • Assist with preparing and running dining enhancement programs.
  • Follow Quality Enhancement standards and standard food-safety practices.
  • Assist with preparing and running special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, dining options, and hours.
  • Clean and sanitize carpets, tables, chairs, condiment containers, and dining-room equipment.
  • Communicate residents’ food preferences and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend the pre-meal stand-up meeting for dining and kitchen staff.

Benefits

  • Full-time associates: health, vision, and dental benefits starting Day One; 401(k); paid time off; and holiday pay.
  • Part-time associates working 24–29 hours: paid time off and holiday pay.
  • Possibility of tuition reimbursement.
  • Rewarding role working with seniors.
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