About The Position

Maplewood Senior Living is seeking a part-time Server for its Dining Services department in New York, New York. The role provides dining service to residents, their loved ones, and visitors in a home-like senior living community. The scheduled shifts are Wednesday, Friday, and Saturday from 4:00 p.m. to 9:00 p.m., and Thursday from 11:30 a.m. to 8:30 p.m. The position pays $19.00–$20.00 per hour. The Server helps ensure residents are comfortable and engaged in the dining rooms, provides a welcoming customer experience, takes and enters orders, and remains familiar with daily menus and food preparation. The role also includes dining-room setup and cleaning, inventory and supply duties, compliance with service and safety procedures, communication with coworkers and supervisors, and participation in training and in-service education. The Server must promptly report concerns about residents’ physical or mental health and follow emergency and evacuation procedures.

Requirements

  • High school diploma or equivalent required.
  • Ability to maintain positive working relationships with residents, their families, peers, and other staff members.
  • One year of server experience.

Nice To Haves

  • Experience serving seniors preferred.
  • Experience with a point-of-sale system preferred.

Responsibilities

  • Provide an outstanding customer experience for residents, their loved ones, and other community visitors.
  • Maintain a professional appearance.
  • Ensure residents are comfortable, engaged, and catered to in the dining rooms.
  • Complete side work assignments between meal periods.
  • Conduct weekly inventory of dining-room wares and supplies and request additional supplies as needed.
  • Take orders from residents and guests and enter them into the point-of-sale system.
  • Follow Inspīr service standards described in the departmental manual.
  • Attend daily pre-shift meetings with the culinary team.
  • Know the daily menu and how dishes are prepared, and answer menu-related questions.
  • Monitor residents and guests for intoxication and immediately report concerns to the immediate supervisor, General Manager, or Director of Nursing before serving additional drinks.
  • Keep dining rooms clean and properly arranged.
  • Complete assignments after dining rooms close and prepare rooms for the next meal period.
  • Engage with tours and the sales team to help create a positive first impression.
  • Maintain good working relationships with teammates and associates in other departments to support a high-quality dining experience.
  • Complete monthly in-service education hours as required by state regulations and company policies.
  • Perform other tasks assigned by the Dining Room Manager or Executive Chef.
  • Follow emergency procedures and seek immediate assistance when needed.
  • Understand and comply with safety practices and procedures for the kitchen and dining rooms.
  • Understand the fire plan and evacuation procedures.
  • Keep dining rooms free of potential safety hazards and report needed repairs.
  • Communicate effectively with the supervisor and other associates.
  • Immediately advise the supervisor and appropriate manager of perceived changes in a resident’s physical or mental health.
  • Participate in ongoing in-service and training requirements.

Benefits

  • Competitive wages.
  • Flexible shifts.
  • Growth opportunities.
  • Bonus and incentive programs.
  • Competitive benefits package for full-time employees, including medical, dental, and vision coverage; 401(k) match; company-paid time off; life insurance; insurance deductibles; and voluntary Aflac insurance.
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