Brokedown Palace - Server

Happy Camper•Chicago, IL

132d•Onsite

About The Position

Brokedown Palace is a cozy sports bar known for its cold drinks, delicious bar food, and laid-back atmosphere. We aim to provide a comfortable and fun environment for our guests. We are looking for a Server to provide friendly and responsive service, create an exceptional guest experience, and demonstrate extensive food and beverage knowledge. The ideal candidate will be energetic, able to run multiple tables, quick on their feet, and possess a polite yet fun attitude. If you enjoy interacting with people and thrive in a fast-paced setting, we encourage you to apply.

Requirements

At least 21 years old
A minimum of 3 years serving experience
Ability to work quickly while maintaining safety standards and procedures
Ability to work daytime and nighttime shifts that may last into the later hours of the night
Weekend availability is necessary
Ability to work a consistent schedule at least 4 days per week
Does high-quality work while unsupervised
Able to safely lift and easily maneuver trays of food when necessary
Willing to follow instructions and ask questions for clarification if needed
Able to handle money accurately and operate a point-of-sale system
Able to work in a busy restaurant environment
Minimum 2-3 years of high-volume serving experience
Able to work in a standing position for long periods of time
Ability to provide top-notch customer service in a fast-paced environment
A positive attitude and ability to work well under pressure with all restaurant staff
Basset Certification
Food Handlers Certification
Must be eligible to legally work in the United States.

Responsibilities

Greet guests in a positive, friendly manner, making them feel welcome.
Guide guests through all phases of their experience at our venue.
Exhibit proper knowledge, service techniques, and delivery of Food and Beverage offerings.
Describe Food and Beverage features on a daily basis.
Provide top-notch service to multiple tables at a time.
Work alongside bussers in clearing and re-setting tables.
Work with a sense of urgency at all times to provide anticipatory service that anticipates guests’ needs and appreciates the fine details of service.
Communicate with management regarding all customer needs, comments, or incidents.
Follow all procedures and policies set forth by the company, division, and Health Department, adhering to all health and safety regulations.
Perform all opening and closing duties as assigned.
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
Comply with health and food safety standards, restocking items, and cleaning.
Provide great customer service and adhere to company policies & procedures.
Maintain a positive, upbeat, and personable demeanor at all times while working.
Stay calm and collected in what could at times be a stressful environment.
Take on other responsibilities as assigned by Management.