Housekeeping- Louisville Palace

Live Nation Entertainment•Louisville, KY

About The Position

The Housekeeping role at Louisville Palace is responsible for maintaining clean, orderly, and safe venue spaces throughout a shift. Duties include cleaning floors, restrooms, rugs, hardware, service rooms, and storage areas; managing trash and recycling; replenishing restroom and cleaning supplies; and following venue housekeeping and sanitation procedures. The role operates in a fast-paced environment and requires availability from 5:30 p.m. to 4 a.m., as well as early morning and daytime availability. Housekeepers attend pre-shift meetings, follow standard operating procedures, report hazards and repairs, and assist other employees as needed.

Requirements

  • Three or more years of experience in cleaning services or related work.
  • Ability to read, write, and follow written instructions.
  • Availability from 5:30 p.m. to 4 a.m.
  • Early morning and daytime availability.
  • Reliable transportation.
  • Reliable access to the internet via phone or computer.
  • Detail-oriented, team-player approach and a positive can-do attitude.
  • Sense of urgency.
  • Time-management skills.
  • Knowledge of kitchen sanitation standards.
  • Critical-thinking and decision-making skills.
  • High school diploma.
  • Tolerance of all cultures, music, and art forms.
  • Ability to tolerate loud noises.
  • Ability to stand for extended periods and perform prolonged bending, stooping, reaching, and other work on one's feet.
  • Ability to lift or move up to 50 pounds using proper lifting techniques.

Nice To Haves

  • Experience in high-volume kitchen operations.
  • Food-service experience as an expeditor or server in a high-volume environment.
  • Exceptional communication skills.

Responsibilities

  • Keep floors neat, clean, and clear of food, trash, and other obstacles throughout the shift.
  • Clean spills immediately and use floor signs to caution guests and staff.
  • Place trash and recyclable products in the proper receptacles and separate glass, cardboard, and plastics according to local codes.
  • Clean and stock the line to par throughout the shift.
  • Follow housekeeping policies and current standard operating procedures.
  • Operate the trash compactor according to procedures.
  • Keep trash cans and slim jims clean, odor-free, and lined; keep dust pans clean and free of debris and odor.
  • Pre-roll and store table paper according to venue specifications.
  • Turn lost and found items in to the MOD.
  • Attend the pre-shift meeting conducted by the MOD before each shift.
  • Assist other employees as needed.
  • Clean and dust all venue areas; sweep and mop floors; and provide additional general cleaning as needed.
  • Clean and maintain restrooms and refill toilet paper, paper towels, sanitary napkins, and soap dispensers.
  • Clean and polish hardware, including doors, woodwork, door handles, push plates, kick plates, metal handrails, cigarette urns, and drinking fountains.
  • Vacuum and spot-clean rugs.
  • Replace burned-out light bulbs or report them to a supervisor.
  • Keep service rooms and storage areas clean and orderly.
  • Maintain adequate supplies of cleaning equipment, materials, and supplies.
  • Use cleaning tools such as mops, brooms, squeegees, cloths, sponges, pails, brushes, and vacuum cleaners.
  • Empty wastepaper baskets and containers into trash containers and clean the area afterward.
  • Report required repairs and safety or fire hazards to a supervisor.
  • Observe safety standards and practices.
  • Perform other related duties as required or assigned within the job classification.
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