Server - Lord Essex

Kahler Hotels LLC•Rochester, MN

13d

About The Position

The Server serves food and/or beverages in a friendly, courteous, and professional manner according to Kahler Hospitality Group’s quality standards. The role responds promptly to guest and client requests, prepares tables, attends pre-shift meetings, serves food and beverages, and helps maintain guest satisfaction and clean, properly stocked service areas. The position operates in an events or restaurant environment where moderate to loud noise may occur.

Requirements

Ability to multitask.
Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and serviceware.
Strong communication skills.
Ability to obtain any government-required licenses or certificates.

Nice To Haves

High school diploma.
Prior hospitality or serving experience.
CPR and First Aid training.

Responsibilities

Respond promptly and efficiently to guest and client requests.
Set tables as instructed by the F&B Manager, including linen, serviceware, and glassware.
Attend pre-shift meetings to discuss specials, groups, projects, and guest and hotel expectations.
Greet guests and respond to requests quickly and courteously.
Serve food and/or beverages according to service standards.
Promptly bus dishes as guests complete each course and at the end of the meal.
Replenish beverages as necessary and check with guests for overall satisfaction.
Perform assigned side work, including replenishing condiments and restocking supplies.
Perform general cleaning tasks to adhere to health standards.
Abide by State, Federal, and Corporate liquor regulations.
Perform other duties as assigned by the Supervisor.