Servers- Fat Bottom- BNA International Airport.

Retail and Dining Positions•Nashville, TN

5d•Onsite

About The Position

The Server is responsible for carrying out the restaurant’s mission by providing first-class service to internal and external guests. The role involves friendly, timely interaction with guests; suggestive selling; answering questions; taking and delivering orders; and following up to ensure guests receive the correct food and drinks. Servers present and explain menu items, handle payments and point-of-sale transactions, maintain an organized work area, and support other restaurant operations as needed. They must follow cash-handling, loss-prevention, food-safety, and responsible-alcohol-service procedures and maintain current adult beverage certification.

Requirements

High school diploma or GED.
Experience handling money and using a point-of-sale system.
Ability to work various shifts in a 7/365 team-oriented environment.
Excellent customer service skills and effective communication ability.
Self-starter able to prioritize and handle multiple tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Ability to communicate clearly and concisely with team members, managers, and guests.
Proficiency in reading, writing, and mathematics.
Ability to lift at least 25 pounds and perform essential job functions, including standing, bending, reaching, climbing a ladder, and walking long distances.

Nice To Haves

Restaurant experience preferred.

Responsibilities

Provide first-class service to guests, business partners, and peers, in accordance with company core values.
Present menus, answer questions, and make suggestions about food and service.
Observe guests, respond to additional requests, and determine when meals are complete.
Maintain knowledge of menu items, desserts, specials, and liquor, beer, and wine products.
Total bills and accept payments according to established guidelines.
Process point-of-sale transactions efficiently and follow cash-handling and loss-prevention procedures.
Build guest loyalty and improve selling skills using available training materials.
Maintain a clean, organized work environment.
Support other restaurant areas as requested, including seating customers, answering telephones, stocking, cleanup, and documentation.
Respond appropriately to guest concerns.
Complete side work, which may include sweeping and mopping.
Maintain current adult beverage certification and serve alcohol responsibly.
Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
Perform other duties as assigned.