Server

Riviera Golf & TennisPacific Palisades, CA
Onsite

About The Position

As a Server, you are a vital part of the dining experience, delivering exceptional service to members and guests. Your role entails ensuring a seamless and enjoyable meal service, providing knowledgeable assistance, and upholding the club's reputation for excellence.

Requirements

  • Previous serving experience preferred; fine dining, hospitality, hotel, resort, or country club experience highly desirable.
  • Strong customer service and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Professional appearance and demeanor.
  • Ability to handle multiple tables and priorities simultaneously.
  • Basic math and cash-handling skills.
  • Experience with POS systems preferred.
  • Food Handler Certification required or ability to obtain upon hire.
  • Responsible Beverage Service (RBS) certification required or ability to obtain.

Responsibilities

  • Greet members and guests with grace and professionalism.
  • Present menus, take orders, and deliver exquisite food and wine service in upscale restaurants.
  • Offer menu insights, make recommendations, and accommodate special requests.
  • Ensure efficient order taking and the accurate delivery of dishes and beverages.
  • Take orders, serve quick meals, and handle cash and card transactions accurately within the casual restaurant.
  • Set and reset dining tables according to club standards.
  • Uphold a clean, well-organized, and visually appealing dining environment.
  • Provide personalized and friendly service, answering questions and accommodating member/guest preferences.
  • Develop a deep understanding of all menus, including ingredients and preparation methods.
  • Keep informed about daily specials, wines, dietary considerations, and promotions.
  • Handle cash, credit card payments, and member/guest tabs accurately, adhering to financial protocols.
  • Reconcile cash receipts and report discrepancies.
  • Maintain personal hygiene and adhere to grooming standards.
  • Keep your work area and dining areas clean and sanitary.
  • Collaborate with kitchen, bar, and bussing staff to ensure efficient and timely service.
  • Skillfully mix, garnish, and serve a diverse range of beverages, including cocktails, wines, beers, and specialty drinks, as needed.
  • Assist in setting and resetting dining tables according to club standards, arranging place settings, utensils, and glassware.
  • All other duties as assigned by the Assistant Restaurant Manager and Restaurants Manager that reasonably fall within the scope of the position and department.
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