Server FT

MBK Senior Living•Clearfield, UT

11d

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality service that considers resident preferences and delivers exceptional customer service. The role includes seating residents, taking and serving meal orders, maintaining dining areas, and supporting kitchen and dining operations. The posted shift is 6:00 a.m. to 2:00 p.m. The Server follows residents’ dietary needs, restrictions, preferences, and care plans; tracks meal attendance and reports absent residents to designated team members for safety checks; and provides room service when required. The position also maintains a clean, sanitary, welcoming dining environment and follows food-safety protocols, company policies, and applicable regulations. Servers contribute to teamwork and open communication and help create a positive dining experience for residents, families, and guests. MBK Senior Living operates senior living communities and describes a workplace focused on hospitality, service, training, team-member growth, and supporting residents. The company states that it has operated for more than 30 years and owns and operates 35 communities in the Western United States.

Requirements

High school diploma or equivalent (GED) is highly preferred.
Exposure to restaurant operations or the ability to learn.
Be at least 18 years old, or have a proper work permit and authorization documentation.
Complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
Have basic counting skills for tasks such as tracking meals and residents.
Have excellent communication skills, including the ability to speak, write, understand, and read English.
Be able to operate standard serving equipment, such as a salad bar, heating cart, and trays.
Deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Meet and maintain state-specific regulatory requirements, such as Food Handler Certification.
Be mobile and able to perform the physical requirements of the job, including prolonged standing, walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
Move intermittently throughout the workday and in the community.
Lift and carry up to 50 pounds and push up to 250 pounds as necessary.

Responsibilities

Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
Engage with residents, assist with meal and menu selections, and attend to dining needs as necessary or requested.
Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and care plan.
Track resident meal attendance and promptly communicate absences to designated team members for safety checks.
Greet and seat residents promptly and help create a welcoming atmosphere, with special attention to integrating new residents.
Deliver meals to residents’ rooms and retrieve trays after meal service when room service is requested or required.
Keep dining areas, tables, chairs, and serving stations clean and sanitary, following food-safety handling and service protocols.
Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies.
Store and monitor food and condiments appropriately, removing old items and replenishing supplies.
Assist with breaking down deliveries, putting stock away, and washing dishes as needed.
Support community marketing through positive interactions, appropriate dress, and professional behavior that follows grooming and dress standards.
Cooperate with other kitchen and dining services to support a positive resident dining experience.
Promptly report safety or equipment issues to the Supervisor.
Help maintain a safe and secure environment by following established safety standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication through mentoring, coaching, and recognition program use, in alignment with MBK principles and core values.
Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

Competitive salaries.
Leadership development and live in-person, virtual, individual, and group training.
401(k) retirement plan with company match up to 4%.
Employee Assistance Program for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team Member Discount Programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: comprehensive medical, dental, and vision coverage.
For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent care flexible spending accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and accidental death and dismemberment coverage.
For full-time team members: disability benefits, where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.