Server

MBK Senior Living•Thornton, CA

24d•Onsite

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that considers resident preferences and emphasizes exceptional customer service. The role includes maintaining dining areas, seating residents, and serving meals to residents, family members, and guests. Servers also support room service, kitchen and dining operations, food safety, and a welcoming community atmosphere while following residents’ care plans and applicable regulations. The schedule is variable days, including weekends, from 3:30 p.m. to 7:30 p.m. The pay range is $17.00–$18.00 per hour. A high school diploma or equivalent (GED) is highly preferred. Restaurant operations exposure or the ability to learn is required. Candidates must be 18 or older, unless they have a proper work permit and authorization documentation, and must complete required background clearances and health screening and provide a negative TB test result within seven days of employment. The role requires basic counting skills, English communication skills, the ability to operate standard serving equipment, tactful and professional interactions, and compliance with state-specific requirements such as Food Handler Certification. The position involves prolonged standing and other movement throughout the workday, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion. It requires the ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary. Reasonable accommodations are provided in accordance with applicable laws.

Requirements

High school diploma or equivalent (GED) is highly preferred.
Exposure to restaurant operations or the ability to learn.
Must be 18 years or older, or have a proper work permit and authorization documentation.
Must complete required background clearances and health screening and provide negative TB test results within seven days of employment; the TB test must be from within the last six months.
Basic counting skills for tasks such as tracking meals and residents.
Excellent communication skills, including the ability to speak, write, understand, and read English.
Ability to operate standard serving equipment, such as a salad bar, heating cart, and trays.
Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Must meet and maintain state-specific regulatory requirements, such as Food Handler Certification.
Ability to stand for prolonged periods and perform work involving walking, bending, kneeling, squatting, pulling, overhead reaching, and repetitive motion.
Ability to move intermittently throughout the workday and in the community.
Ability to lift and carry up to 50 pounds and push up to 250 pounds as necessary.
Must comply with applicable laws and regulations, including resident rights, HIPAA, state licensing regulations, and professional-license requirements where applicable.
Must not be considered an Excluded Party when employed at a community receiving Medicare or Medicaid funding.

Responsibilities

Provide professional, efficient, courteous dining service by taking accurate orders and serving appetizing, visually appealing meals to residents, family members, and guests.
Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
Engage with residents, assist with meal and menu selections, and attend to their dining needs as necessary or requested.
Follow residents’ dietary needs, restrictions, and preferences as outlined by the Supervisor and their care plans.
Track resident meal attendance and promptly communicate with designated team members about absent residents for safety checks.
Greet and seat residents promptly, help create a welcoming atmosphere, and give special attention to integrating new residents.
Deliver meals to residents’ rooms and retrieve trays after service when room service is requested.
Keep dining areas, tables, chairs, and serving stations clean and sanitary, and comply with food-handling and service protocols.
Clean the dining area; set up and reset tables; return dishes to the kitchen; fold napkins; maintain and restock supplies; and store and inventory food and condiments appropriately.
Assist with breaking down deliveries, putting away stock, and washing dishes as needed.
Support community marketing efforts through positive interactions, appropriate dress, and professional behavior.
Cooperate with other kitchen and dining services to support a positive resident dining experience.
Promptly report safety or equipment issues to the Supervisor.
Maintain a safe and secure environment by following established safety standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication through mentoring, coaching, and recognition program use in alignment with MBK principles and core values.
Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

Competitive salaries.
Leadership development, live in-person training, virtual training, and individual and group trainings.
401(k) retirement plan with company match up to 4%.
Employee Assistance Program (EAP) for employees and household members.
Financial and legal services.
Educational loan assistance and scholarships.
Team member discount programs.
Resources to support physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: medical, dental, and vision coverage with multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: flexible spending accounts for healthcare and dependent care.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and accidental death and dismemberment (AD&D) coverage.
For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.