Server The Residence at Natick South

LCB Senior Living•Natick, MA

4d•$17 - $20•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Natick South in Natick, Massachusetts. The role provides customer service and supports a restaurant-style dining experience for residents and guests. Servers work with culinary leadership to help keep residents satisfied with the food and dining programs, and may assist with dining enhancement programs and special events. The position is offered full-time and part-time, with schedules listed as 6 a.m.–2 p.m., 7 a.m.–3 p.m., and 11:30 a.m.–7:30 p.m. The hourly wage is $17.25–$20.25, based on years of experience. Less than a high school education is listed as the education level. Physical requirements include handling dining equipment, carrying objects, pushing and pulling carts, and frequent movement and bending.

Requirements

Ability to respond calmly to emergency situations.
Strong organization and time-management skills.
Ability to communicate in English orally and in writing.
Focus and dedication to excellent customer service.
Ability to handle multiple jobs and priorities.
Finger and hand dexterity to handle and manipulate instruments and equipment.
Visual and auditory acuity.
Ability to lift and carry objects; the posting states a minimum of fifteen (25) lbs.
Ability to push and pull carts and continuously walk, sit, and stand.
Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
Ability to use good body mechanics.
Ability to type and use a computer.

Responsibilities

Provide a high level of customer service and promote a restaurant-style dining atmosphere.
Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
Set tables according to LCB standards.
Serve beverages to residents and guests as requested.
Review the daily menu with residents.
Take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
Assist with preparing and executing dining enhancement programs.
Follow Quality Enhancement standards and standard food safety practices.
Assist with preparing and executing special events, banquets, and theme meals.
When applicable, acquaint new residents with menus, seating, dining options, and hours.
Clean and sanitize carpets, tables, chairs, condiment containers, and equipment used in the dining room.
Communicate resident likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
Promote teamwork and cooperation among staff.
Attend the pre-meal stand-up for dining and kitchen staff.