Servers/Waitress-AM shift

Hilton Garden Inn Mobile West•Mobile, AL

33d•Onsite

About The Position

Greeting and Seating Guests : Welcoming customers upon arrival and escorting them to their assigned tables. Taking Customer Orders : Listening carefully to orders and special requests, and providing recommendations based on customer preferences. Serving Food and Beverages : Delivering orders to the correct tables and ensuring guest satisfaction. Processing Payments : Handling cash, credit card transactions, and refunds as needed. Maintaining Cleanliness : Keeping the dining area clean, organized, and well-presented. Collaborating with Staff : Working with kitchen and bar staff to ensure smooth service and guest satisfaction. Promoting Specials : Upselling menu items and promoting specials to increase sales. Following Safety Procedures : Ensuring the safety of customers by following food safety and sanitation procedures. These responsibilities are essential for the success of any hotel or restaurant, as they play a crucial role in ensuring that customers have a positive dining experience.

Requirements

Ability to welcome customers upon arrival and escort them to their assigned tables.
Skill in listening carefully to orders and special requests, and providing recommendations.
Capability to deliver orders to the correct tables and ensure guest satisfaction.
Proficiency in handling cash, credit card transactions, and refunds.
Dedication to keeping the dining area clean, organized, and well-presented.
Willingness to work with kitchen and bar staff to ensure smooth service.
Ability to upsell menu items and promote specials.
Commitment to following food safety and sanitation procedures.