Server

Experience Senior Living•North Port, FL

About The Position

Experience Senior Living is seeking a Server to provide customer service and support an enjoyable dining experience for residents and guests. The role works closely with culinary leadership and the Executive Director to support resident satisfaction, dining programs, special events, and food safety standards. Servers may also help orient new residents to dining options, share resident preferences for menu planning, and contribute to a cooperative team environment.

Requirements

  • Basic reading, writing, and mathematical skills.
  • Strong communication and teamwork skills.
  • Strong organization and time-management skills.
  • Ability to resolve problems involving dissatisfied customers and/or employees.
  • Successful completion of background screening in accordance with Florida law and company policy; certain positions may require fingerprinting and Level 1 or Level 2 screening.

Responsibilities

  • Provide a high level of customer service and promote a fine dining atmosphere.
  • Work with the Director of Culinary Services and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables in accordance with ESL standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
  • Follow Quality Enhancement standards and standard food safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, and dining options.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and dining-room equipment.
  • Communicate residents’ likes and dislikes to the Director of Culinary Services for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend the pre-meal stand-up for dining and kitchen staff.
  • Perform other duties as needed and/or assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short-term and long-term disability coverage
  • Life and voluntary life insurance
  • 401(k) with employer matching
  • Paid holidays
  • Up to 20 days of PTO in the first three years
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