Server - Lee's Summit

PaPPo's•Summit, NJ

22h•Onsite

About The Position

As a server, your primary role is to ensure a positive dining experience for all customers. This involves greeting guests warmly, accurately taking their orders, and efficiently serving food and beverages. You will also be responsible for managing tables, handling payments, and collaborating with kitchen staff to ensure timely and correct order fulfillment. Additionally, servers play a key role in upselling menu items and providing exceptional customer service to address any needs or concerns.

Requirements

Ability to welcome and greet customers warmly.
Skill in taking orders accurately and efficiently.
Knowledge of the menu to answer questions and provide recommendations.
Ability to serve food and drinks promptly and accurately.
Capability to upsell menu items and promotions.
Strong customer service skills to handle inquiries and complaints.
Proficiency in managing tables, including setup and cleanup.
Ability to process payments accurately.
Adherence to restaurant policies, food safety regulations, and alcohol service laws.
Willingness to collaborate with kitchen staff.
Responsibility for cleaning and closing duties.

Responsibilities

Welcome and greet customers with a friendly smile.
Take customers' orders accurately and efficiently, answering menu questions and providing recommendations.
Serve food and drinks to customers in a timely manner, ensuring order accuracy.
Suggest additional menu items or promotions to increase sales and enhance the dining experience.
Provide exceptional customer service, including answering questions, handling complaints, and addressing issues.
Manage tables, ensuring they are properly set up and cleaned after customers leave.
Process payments accurately and efficiently, providing receipts and change.
Follow restaurant policies and guidelines, including dress code, food safety, and alcohol service laws.
Collaborate with kitchen staff to ensure correct and timely food preparation and service.
Perform cleaning and closing duties at the end of the shift.