Server The Residence at Riverbend

LCB Senior Living•Ipswich, MA
•$17 - $20•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Riverbend in Ipswich, Massachusetts. The role provides customer service in a restaurant-style dining environment for residents and guests. Servers work closely with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs. This is a part-time position requiring weekend availability, with an hourly wage of $17.00–$20.00 based on years of experience. The position includes setting tables, reviewing menus, taking and delivering meal orders, serving beverages, clearing used dining items, and helping prepare dining programs and special events. Servers also maintain cleanliness and sanitation in the dining room, communicate resident preferences to food-service leadership, and contribute to teamwork among dining and kitchen staff.

Requirements

  • Ability to respond calmly to emergency situations.
  • Strong organization and time-management skills.
  • Ability to communicate in English orally and in writing.
  • Focus and dedication to excellent customer service.
  • Ability to handle multiple jobs and priorities.
  • Ability to lift and carry objects weighing at least 25 pounds, as stated in the physical-demands section.
  • Ability to push and pull carts and continuously walk, sit, and stand.
  • Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
  • Ability to use good body mechanics.
  • Ability to type and use a computer.
  • Weekend availability.

Responsibilities

  • Provide a high level of customer service and promote a restaurant-style dining atmosphere.
  • Work with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs.
  • Set tables according to LCB standards.
  • Serve beverages to residents and guests as requested.
  • Review the daily menu with residents.
  • Take and deliver accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, and linens from the dining room as needed.
  • Assist with preparing and executing dining enhancement programs.
  • Follow Quality Enhancement standards and standard food-safety practices.
  • Assist with preparing and executing special events, banquets, and theme meals.
  • When applicable, acquaint new residents with menus, seating, dining options, and hours.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and dining-room equipment.
  • Communicate residents’ likes and dislikes to the food-service director and/or dining-room manager for menu planning and resident satisfaction.
  • Promote teamwork and cooperation among staff.
  • Attend pre-meal stand-up meetings for dining and kitchen staff.

Benefits

  • Part-time associates working 24–29 hours receive paid time off and holiday pay.
  • Possibility of tuition reimbursement.
  • Opportunity to work with a team and in a rewarding role serving seniors.
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