Server-IL

Sunshine Retirement Living•Dunwoody, GA

5h•$15 - $16

About The Position

The Server upholds Sunshine Retirement Living’s values of People, Passion, and Excellence by providing outstanding meal service to residents and guests. The role involves courteous, friendly service to residents, guests, and coworkers while following company procedures. Servers greet diners, take and relay meal orders, serve food and beverages, respond to patrons’ needs, and maintain the dining area. They may also deliver meal trays to resident apartments and complete assigned side duties. The position requires regular attendance, a professional and positive approach, confidentiality, and compliance with company policies and applicable state requirements.

Requirements

Maintain a food handlers permit when necessary to meet state regulations.
Have general knowledge of sanitation and safe food-handling practices.
Be able to patiently present meal alternatives to residents and guests.
Meet applicable state age-related and other state requirements for the position.
Communicate effectively and positively in English, verbally and in writing, with residents and staff.
Work effectively in a team setting and contribute positively as a team member.
Maintain a positive, respectful, and professional approach with coworkers and residents.
Keep business and operational information confidential.
Have excellent customer service and organizational skills.
Work with little supervision while maintaining a high level of performance.
Work under time constraints and meet department deadlines while following policies, procedures, and standards.
Pass the company’s and state-regulated criminal record clearance, health screening, and TB clearance, if applicable.
Meet the position’s physical demands, including standing, walking, reaching, grasping, talking, and hearing, as well as lifting or exerting force as described in the posting.

Responsibilities

Greet residents and, when applicable, visitors at their tables before taking orders or serving.
Take meal orders politely and efficiently and relay them to the kitchen using POS tablets or paper tickets when necessary.
Serve beverages, cereals, soups, salads, meals, and desserts.
Respond to patrons’ additional needs by asking questions and observing the dining process; report unresolved issues to management immediately.
Deliver meal trays to resident apartments as necessary.
Bus and clean dining room tables and chairs.
Vacuum the dining room after meals.
Set tables for the next meal.
Complete side duties such as replenishing sugar and creamer packets and cleaning the beverage center.
Perform other duties assigned by the Assistant Manager or Dining Room Coordinator.
Perform assigned work for the agreed-upon salary and accept no additional payment or non-perishable gifts from residents, vendors, community management, or others.
Meet assigned work requirements; regular attendance is required.
Model a responsible, cooperative, and positive attitude for other employees.
Represent the community professionally, courteously, and in a friendly manner.
Follow the dress and appearance code and company policies, procedures, and standards.
Promote resident advocacy and provide excellent customer service.
Attend education and training classes as necessary to fulfill applicable state regulations.
Keep personnel, resident, business, and operational information confidential.