Server The Residence at Freeman Lake
About The Position
LCB Senior Living is hiring a Server at The Residence at Freeman Lake in North Chelmsford, Massachusetts. This is a full-time, day-shift role focused on providing excellent customer service and a restaurant-style dining experience for residents and guests. The Server works closely with culinary leadership and the Executive Director to support resident satisfaction, dining programs, and special events. The stated wage band is $18.00–$20.50 per hour, based on years of experience; the job details also list a salary range of $18.00–$20.25 hourly. The role includes taking and delivering meal orders, serving beverages, setting and clearing tables, cleaning dining areas and equipment, and assisting with dining enhancements and events. Servers communicate resident preferences to dining leadership, follow food safety and quality standards, and contribute to teamwork among dining and kitchen staff. The position requires the ability to respond calmly to emergencies, communicate in English orally and in writing, manage multiple tasks, and provide attentive customer service. Physical duties include handling equipment, carrying objects, moving carts, walking, sitting, standing, and bending or reaching as tasks require. The listed education requirement is less than high school education.
Requirements
- Ability to respond calmly to emergency situations.
- Strong organization and time-management skills.
- Ability to communicate in English orally and in writing.
- Focus and dedication to providing excellent customer service.
- Ability to handle multiple jobs and priorities.
- Less than high school education.
- Finger and hand dexterity to handle and manipulate instruments and equipment.
- Visual and auditory acuity.
- Ability to lift and carry objects; the posting specifies a minimum weight of fifteen (25) lbs.
- Ability to push and pull carts and continuously walk, sit, and stand.
- Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
- Ability to use good body mechanics.
- Ability to type and use a computer.
Responsibilities
- Provide a high level of customer service and promote a restaurant-style dining atmosphere.
- Work with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs.
- Set tables according to LCB standards.
- Serve beverages to residents and guests as requested.
- Review the daily menu with residents.
- Take and deliver accurate meal orders to residents and guests.
- Remove used or soiled plates, utensils, glasses, and linen from the dining room as needed.
- Assist with preparing and executing dining enhancement programs.
- Follow Quality Enhancement standards and standard food safety practices.
- Assist with preparing and executing special events, banquets, and theme meals.
- When applicable, acquaint new residents with menus, seating, dining options, and hours.
- Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
- Communicate resident likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
- Promote teamwork and cooperation among staff.
- Attend the pre-meal stand-up for dining and kitchen staff.
Benefits
- Health insurance
- Vision insurance
- Dental insurance
- 401(k)
- Paid time off
- Holiday pay
- Possible tuition reimbursement
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
