Golden Bee - Server

The Broadmoor Hotel's Talent Acquisition Team • Colorado Springs, CO

8d • $23 - $32

About The Position

As a Golden Bee Server, you will create memorable dining experiences through genuine hospitality and polished, attentive service. You will guide guests through menu and wine selections, anticipate their needs, and ensure each course is delivered with precision and care. As an ambassador for The Broadmoor, you will maintain a gracious and professional demeanor in a sophisticated, fast-paced dining environment.

The listed pay range is $23.00–$32.00 per hour, inclusive of the hourly base wage and service charge. The base wage is $6.42 per hour, with service charge commission paid per shift; historically, this role averages $16.00–$25.00 per hour in service charge commission. Service charges fluctuate by season. The position always earns at least the current Colorado minimum wage of $15.16 per hour.

Requirements

• High school diploma or GED equivalent.
• Ability to lift, pull, or push up to 50 pounds with assistance and proper safety practices.
• Flexible availability, including evenings, weekends, and holidays, as required by the calendar of events.
• Ability to work in a fast-paced environment.

Nice To Haves

• Two years of experience in fine dining or an upscale restaurant is highly preferred; equivalent combinations of relevant education and professional background will be considered.
• Proficiency in wine service, food pairings, and modern POS systems.
• Exceptional verbal communication and a polished, professional, empathetic presence.
• Ability to use Microsoft Office tools for documentation and email communication.
• Motivation to work as a team player, connect with colleagues, and contribute through positive energy and collaboration.
• Negotiation and conflict-resolution skills.
• Willingness to learn, grow, and help deliver Five-Star service.

Responsibilities

• Set up and break down dining tables and chairs to luxury service standards.
• Greet guests, seat or guide them, and anticipate their preferences, dietary restrictions, and special occasions.
• Learn the food, cocktails, and wine and champagne lists, and provide tailored recommendations and detailed explanations of preparation, sourcing, and ingredients.
• Coordinate with culinary and sommelier teams to deliver courses precisely and promptly using fine-dining service etiquette.
• Manage tables discreetly, including crumb removal, water service, and clearing courses, while maintaining a pristine dining atmosphere.
• Handle guest checks and process POS transactions accurately and discreetly.
• Bus and reset tables, organizing dishes on trays for safe handling and maintaining a clean dining environment.
• Keep service stations clean, organized, and stocked throughout shifts, and prepare work areas for the next service period.
• Follow local health, sanitation, and responsible alcohol service regulations.
• Comply with The Broadmoor’s guidelines, operational procedures, safety policies, and standards, including Forbes Travel Guide and AAA Five-Diamond standards.
• Learn about The Broadmoor’s history, estate grounds, wilderness properties, culinary offerings, and retail outlets.
• Perform other assigned duties and responsibilities.

Benefits

• Comprehensive health and dental insurance.
• 401(k) retirement plan.
• Exclusive local discounts.
• Professional growth, hands-on development, training, and mentorship from industry experts.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED