Server

Marriott•Los Angeles, CA

About The Position

Serve food courses and alcoholic beverages to guests, set tables according to event type and service standards, answer menu questions, and coordinate with the kitchen about wait times, order preparation, product availability, allergies, dietary needs, and special requests. Record orders in the MICROS system, check on guest satisfaction, maintain clean work areas and service items, complete closing duties, present accurate checks, and process payments. Follow company, safety, and security policies; report accidents, injuries, and unsafe conditions; and complete required safety training and certifications. Maintain a clean, professional appearance and uniform, protect confidential information and company assets, and provide welcoming, attentive service to guests, including individuals with disabilities. Communicate professionally, maintain positive working relationships, support team goals, uphold quality standards, and perform other reasonable duties as requested by supervisors.

Requirements

At least 1 year of related work experience (preferred qualification).
High school diploma or G.E.D. equivalent (preferred qualification).
No supervisory experience required.
No license or certification required.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.

Responsibilities

Serve food courses and alcoholic beverages to guests.
Set tables according to the type of event and service standards.
Answer questions about menu selections.
Communicate with the kitchen regarding menu questions, wait times, re-cooked orders, product availability, allergies, dietary needs, and special requests.
Record transactions in the MICROS system at the time of order.
Check in with guests to ensure satisfaction with food courses and beverages.
Maintain cleanliness of work areas, china, glassware, and other service items.
Complete closing duties, including restocking items and turning off lights.
Present accurate checks to guests and process payments.
Follow company, safety, and security policies and procedures; report accidents, injuries, and unsafe work conditions; and complete safety training and certifications.
Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests.
Communicate clearly and professionally, develop positive working relationships, support team goals, and respond appropriately to coworkers’ concerns.
Ensure adherence to quality expectations and standards.
Perform other reasonable job duties as requested by supervisors.