Part Time Server at the Crosby Street Hotel
Crosby Hotel LLC•New York, NY
•$0 - $12•Onsite
About The Position
The Part Time Server is responsible for delivering a highly personalized, anticipatory, and detail-oriented dining experience that reflects Firmdale Hotels’ luxury standards. This role requires a strong command of food, beverage, and service techniques, ensuring each guest interaction is seamless, refined, and memorable while consistently exceeding expectations.
Requirements
- Ability to stand and walk for extended periods throughout scheduled shifts
- Ability to lift, carry, and move up to 50 pounds safely and efficiently
- Ability to perform repetitive motions, including bending, reaching, and carrying trays
Responsibilities
- Provide warm, attentive, and intuitive service, anticipating guest needs and preferences at all times
- Maintain a polished, professional, and courteous demeanour in all guest and team interactions
- Demonstrate a strong commitment to teamwork by supporting servers, back servers, and all hotel colleagues to ensure seamless service execution
- Confidently guide guests through the menu, offering thoughtful recommendations and upselling in a natural, guest-focused manner
- Maintain expert-level knowledge of all menus, ingredients, preparation methods, allergens, and the wine and beverage programme
- Ensure all food and beverage orders are accurately entered into POS systems (Micros) and delivered according to proper service standards and timing
- Pace and coordinate courses effectively to support kitchen and bar operations while enhancing the guest experience
- Uphold all allergy and dietary restriction protocols with precision and care
- Execute proper table maintenance, clearing, and resetting with attention to detail and efficiency
- Ensure all charges are accurate and assigned to the correct guest checks
- Complete all assigned side work and opening/closing duties to the highest standard
- Maintain immaculate mise en place and service areas at all times
- Adhere to all New York City Health Department standards, food safety regulations, and hotel policies
- Address and resolve guest concerns with professionalism, escalating to management when necessary
- Maintain clear, consistent communication with kitchen, bar, and all hotel departments to ensure operational excellence
- Take ownership of punctuality, reliability, and overall performance standards
- Uphold exceptional grooming, hygiene, and uniform standards in line with luxury hospitality expectations
- Act as an ambassador of Crosby Street Hotel and the Firmdale Hotels brand
Benefits
- Paid vacation, sick, holiday, and personal days
- Health, dental, vision, and life insurance for full time employees
- Commuter benefits and New York Secure Choice enrollment from Day One
- Holiday staff parties and appreciation events
- In-house uniform dry cleaning services
- Free employee meals while on duty
- Departmental and company-wide incentive programs
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
