Server AM - Crowne Plaza Kansas City Downtown
About The Position
Hotel Equities is seeking a friendly, service-oriented Server for the Crowne Plaza Kansas City Downtown. The role supports hotel food and beverage operations by preparing, serving, or coordinating quality products and exceptional guest service. The Server follows established standards for food safety, cleanliness, presentation, and service while contributing to an efficient and welcoming dining experience. The position requires a hospitality-minded, dependable team player who can maintain a positive attitude and attention to detail in a fast-paced environment. Duties may evolve based on business needs.
Requirements
- Knowledge of food safety and sanitation practices appropriate to the role.
- Strong customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
- Ability to stand and walk for extended periods.
- Ability to bend, reach, stoop, and lift throughout the workday.
- Ability to lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
- Ability to occasionally lift up to 50 pounds, depending on the position.
- Ability to work in hot, cold, wet, or otherwise varying environments as required.
Nice To Haves
- High school diploma or equivalent, preferred for supervisory roles.
- Previous food and beverage or hospitality experience.
- Experience with Point-of-Sale (POS) systems.
- Experience with inventory or ordering systems.
- Experience with Property Management Systems (PMS).
- Experience with Microsoft Office Suite.
Responsibilities
- Provide friendly, professional service to guests and respond promptly to requests.
- Prepare, serve, or support food and beverage products according to established recipes and standards.
- Maintain clean, organized, and sanitary work and service areas.
- Follow food safety, sanitation, and responsible service requirements.
- Monitor supplies and communicate inventory or replenishment needs.
- Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
- Respond appropriately to guest concerns and seek management assistance when needed.
- Work collaboratively with culinary, restaurant, banquet, and hotel teams.
- Follow cash-handling, point-of-sale, and company procedures when applicable.
- Support special events, banquets, and other operational needs as assigned.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision insurance.
- Paid vacation, sick time, and holidays.
- 401(k) retirement plan.
- Employee Assistance Program.
- Career growth opportunities and leadership development programs.
- Reduced hotel rates throughout the company portfolio.
- Employee referral program.
- Life insurance.
- Flexible Spending Account (FSA).
- Paid parental leave.
- Exclusive third-party discounts for shopping, travel, entertainment, and more.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
