Banquet Server - Crowne Plaza KC Downtown, Kansas City, MO

Hotel Equities Group, LLC•Kansas City, MO

1d•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a friendly, service-oriented Banquet Server to join our team. If you're passionate about hospitality, take pride in your work, and enjoy creating positive experiences for guests and associates, we'd love to meet you. As Banquet Server, you'll play an important role in supporting hotel operations, delivering exceptional service, and helping our team achieve its operational and business goals. Job Purpose The Food & Beverage position supports the hotel's food and beverage operations by preparing, serving, or coordinating quality products and exceptional guest service. This position follows established standards for food safety, cleanliness, presentation, and service while contributing to an efficient and welcoming dining experience.

Requirements

High school diploma or equivalent preferred for supervisory roles.
Previous food and beverage or hospitality experience preferred; requirements vary by position.
Knowledge of food safety and sanitation practices appropriate to the role.
Strong customer service and communication skills.
Ability to work effectively in a fast-paced environment.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
A hospitality-minded professional who enjoys serving guests.
A dependable team player with strong attention to detail.
Someone who maintains a positive attitude in a fast-paced environment.
Professionalism, accountability, and a commitment to service excellence.
Stand and walk for extended periods.
Bend, reach, stoop, and lift throughout the workday.
Lift, carry, push, and pull food, beverage, equipment, and supplies as needed.
Occasionally lift up to 50 pounds depending on the position.
Work in hot, cold, wet, or otherwise varying environments as required.

Nice To Haves

Experience with Point-of-Sale (POS) systems
Experience with Inventory or ordering systems
Experience with Property Management Systems (PMS)
Experience with Microsoft Office Suite

Responsibilities

Provide friendly, professional service to guests and respond to requests promptly.
Prepare, serve, or support food and beverage products according to established recipes and standards.
Maintain clean, organized, and sanitary work and service areas.
Follow food safety, sanitation, and responsible service requirements.
Monitor supplies and communicate inventory or replenishment needs.
Assist with setup, breakdown, stocking, and cleaning of food and beverage areas.
Respond appropriately to guest concerns and seek management assistance when needed.
Work collaboratively with culinary, restaurant, banquet, and hotel teams.
Follow cash-handling, point-of-sale, and company procedures when applicable.
Support special events, banquets, and other operational needs as assigned.
Perform other duties as assigned.