hr+gratuities)

Mountain Mastery Management Inc•Vail, CO

7d•$0 - $12•Onsite

About The Position

The Server serves meals to patrons in the bar and restaurant at Manor Vail Lodge. They can work in the Fitz Bar and/or in the upscale Ridge + River Restaurant. Manor Vail Lodge is one of Vail's original and iconic properties, offering studio, one, two, and three-bedroom condominiums, plus luxury penthouses. It features amenities like two outdoor heated swimming pools, four hot tubs, a spa, fitness center, The Fitz Bar, and Ridge + River restaurant. The lodge is located steps from Vail Village, Golden Peak ski area, Betty Ford Alpine Gardens, and the Ford Amphitheater. Manor Vail Lodge is managed by Mountain Mastery Management Inc.

Requirements

Able to obtain the TIPS or local responsible alcohol awareness certificate.

Nice To Haves

Server experience preferred

Responsibilities

Presents menu, answers questions, and makes suggestions regarding food and service.
Writes order on check or memorizes it.
Relays order to kitchen and serves courses from kitchen and service bars.
Garnishes and decorates dishes preparatory to serving.
Observes diners to respond to any additional requests and to determine when meal has been completed.
Totals bill and accepts payment.
Clears and resets counters or tables at conclusion of each course.
Turn on all TV’s, Music/Sound systems, and lights(Restaurant & Bar)
Floors Swept. Tables, Chairs, and Booths wiped down
Caddies full with correct number of menus (happy hour too) and rollups at each table
Uncover fire pit and patio furniture (Restaurant & Bar)
Check Phone for messages
Fill ice in Soda Machines
Set up bus tub and wash buckets for silverware and ramekins
Fill and Stock Water bottles
Set up and Stock Salt-Pepper-Sugar caddies
Extra Silverware, Napkins, should be rolled up and ready for service
Set up matching B&B plates and ramekins in each station, as well as the condiments to go along with them
Set up to-Go station, plastic cups, lids, straws, silverware and to go condiments
Turn OFF all fireplaces, fire pits, music, TV and lights
Put covers on all outdoor furniture, wipe off all indoor furniture
Lock all required cabinets and doors
Polish all glassware and silverware(roll up if necessary)
Sweep all floors, Mop and wipe down server stations
Print and complete required server reports and receipts
Turn off hot water machines, refill and stock all cold water bottles
Set the Fitz to be ready for service the following day
Polish and set silverware and glassware at each table
Turn on TVs
Fold and stock linen napkins
Check menus for cleanliness and accuracy (seasonal updates, specials)
Light candles or check ambiance lighting
Check reservation book and floor plan for the day
Wipe down check books
Turn on fire place 15minutes before start of service
Brew fresh coffee and fill thermal carafes
Fill and stock water pitchers and ice wells
Stock side stations with: Polished cutlery, plates, glassware, Condiments (house-made butters, oils, etc.), Bev naps, coasters, and check presenters
Confirm POS terminal is working and logged in
Fill sanitation solution and table towels “rags” stocked
Attend pre-shift meeting with chef or manager
Review featured dishes, wine pairings, and 86’d items
Touch base with assigned support staff (bussers, runners)
Wipe down and reset all tables
Polish and restock all silverware and glassware
Restock napkins, check presenters, pens, etc.
Blow out candles and reset ambient lighting
Empty trash and recycling at server stations
Clean and sanitize side stations, ice wells, and coffee station
Empty and clean water pitchers
Label and date any leftover condiments to be reused (per policy)
Refill sugars, salt/pepper, and other tabletop items
Check POS for closed/open tabs
Complete tip out/report submission
Double check section for forgotten personal items or guest items
Sign out and check out with manager or closer
Refill water pitchers and pre-bus regularly
Keep silverware stocked and polished at side stations
Assist with running food when needed
Communicate kitchen wait times to guests with grace
Replenish bread service (if ongoing throughout service)
Monitor table turns and coordinate with host
Stay attentive to table cleanliness and alignment
Ensure glassware is spotless (replace if needed mid-meal)
Offer to fold napkins for guests leaving temporarily
Maintain knowledge of all menu changes and wine pairings