Banquet Event Manager at Manor Vail Lodge ($55-65k/hr)
About The Position
Responsible for the flawless on-site execution of all catering, banquet, and conference events at Manor Vail Lodge, leading the banquet team from pre-conference through post-event. The Banquet Event Manager is the group's point person on the day of the event and does not sell or contract new business — that work is handled upstream by the Sales Manager, with pre-planning handled by the Catering & Conference Services Manager. The successful Banquet Event Manager partners closely with the Catering & Conference Services Manager to bring each event to life following the contracting and planning process. This role sits at the third stage of Manor Vail's group event process: the Sales Manager contracts the group or wedding; the Catering & Conference Services Manager coordinates the event, plans menus, and walks the group through the details; the Banquet Event Manager then executes the event with the banquet team, meeting group contacts at the pre-con and remaining their point person through the event.
Requirements
- High school diploma required
- 3-5 years of banquet, catering, or hotel/resort event operations experience, including at least 2 years directly supervising banquet or event service staff.
- Proven ability to lead a team through live, fast-moving events with strong organizational skills and real-time problem-solving.
- Excellent written and verbal communication skills; ability to interact professionally with group leaders, staff, and the general public.
- Proficiency with MS Office
- experience with event-management software (Delphi) and audiovisual coordination.
- Valid driver's license
- Ability to obtain a Responsible Alcohol Awareness/TIPS certification.
- Ability to lift up to 50 pounds and stand or walk for extended periods.
Nice To Haves
- Bachelor's degree in Hospitality Management preferred
Responsibilities
- Deliver flawless, thoughtfully presented execution of every catering, banquet, and conference event, bringing a keen eye for detail to each setup, service, and finishing touch.
- Serve as the group's on-site point person, meeting group contacts at the pre-conference meeting and remaining their primary contact through the event; lead post-conference meetings to review outcomes and gather feedback.
- Receive finalized menus, room diagrams, timelines, and event plans from the Catering & Conference Services Manager, and review all Banquet Event Orders (BEOs) for accuracy before execution.
- Lead and partner with the Banquets team to ensure setup and staffing levels match the needs of each event; sign off on Time & Attendance/payroll for banquet staff and maintain the banquet and catering tip pool.
- Execute room sets, diagrams, and audiovisual/production needs per the finalized event plan, coordinating in-house and third-party AV vendors and working closely with the culinary team on food and beverage timing and presentation.
- Post and maintain the weekly Event Schedule and daily meeting room signage; ensure accurate, timely event billing; maintain proficiency in Delphi catering software; flag additional service opportunities to the Catering & Conference Services Manager for client follow-up.
- Attend Food & Beverage and Operations meetings and the weekly Manager's Meeting; maintain a positive, professional presence on behalf of Manor Vail Lodge; support other operational departments as directed by leadership during periods of lower banquet and event volume.
Benefits
- Health care benefits (medical, dental, and vision) plus life, accident, and critical illness plans after 30 days
- retirement benefits with company match
- paid flex time off, and Colorado sick leave/FMLA
- employee discount programs and parking
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
