Part Time Server

Kimpton Hotels & Restaurants•Cambridge, MA

15h

About The Position

Provide guests with quality customer service through excellent knowledge of menu items and punctual, courteous, efficient, and accurate service of food and beverages. Act as an advocate for the restaurant, create personalized guest experiences, and develop guest relationships that encourage return visits. The role includes supporting coworkers, maintaining clean and safe work areas, and taking on responsibilities outside the job description as needed.

Requirements

Food Handler and Alcohol Awareness Certifications, if applicable.
Ability to prioritize multiple tasks in a dynamic environment.
Ability to learn, retain, and present product, menu, and allergy information to guests.
Knowledge of or ability to learn the restaurant POS system.
Ability to calculate bills accurately and handle credit cards and money properly.
Excellent communication and presentation skills.
Passion for crafting and personalizing guest experiences.
Highly motivated and flexible, with the ability to take initiative.
Flexible schedule and ability to work evenings, weekends, and holidays when needed.

Nice To Haves

One year of experience in a similar or supportive role is preferred.

Responsibilities

Support and assist the team while keeping work areas clean, dry, and safe.
Greet and welcome guests and promptly attend to tables.
Receive guest orders and enter them quickly and accurately in the POS system.
Prepare and serve meal accompaniments.
Learn and maintain knowledge of food, wine, beverage menus, and general restaurant information.
Help ensure guests have an enjoyable and memorable experience; relay complaints to management.
Perform sidework.
Open bottled wine for guests and provide wine service.
Set up and break down stations such as deli, dessert, coffee, and espresso.
Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed.
Attend required company and restaurant trainings and meetings.
Maintain communication with support staff and management.
Take on responsibilities outside the role as needed.