Server - The Guild

Oliver & BonaciniCalgary, AB
CA$15Onsite

About The Position

Housed in a historic Calgary building, The Guild is a community-centred restaurant celebrated for robust flavours and spirited hospitality. Joining us means becoming part of a team that thrives in an energetic, service-driven environment, delivering memorable dining experiences with pride and precision. You’ll engage guests in a lively, welcoming atmosphere, contribute to a culture of excellence, and help craft moments that leave a lasting impression. This is the perfect setting for hospitality professionals who flourish in dynamic environments and appreciate working within a space rich with character and history.

Requirements

  • Minimum of 2 years of serving experience in a similar environment
  • ProServe Liquor certification required
  • Strong attention to detail with a commitment to accuracy and consistency
  • Ability to remain calm, professional, and efficient in a fast-paced environment
  • Excellent organizational skills with a demonstrated ability to drive sales
  • Proven ability to multitask and prioritize effectively
  • Strong oral and written communication skills
  • High level of food and beverage product knowledge
  • Ability to maintain professional urgency and momentum throughout shifts
  • Flexible availability, including evenings, weekends, and holidays as needed
  • Legally eligible to work in Canada

Responsibilities

  • Create a positive guest experience through interaction and adherence to the steps of service
  • Be knowledgeable of all food and beverage items in order to make recommendations
  • Answer questions about food, beverages, wine and other restaurant functions and services
  • Utilize seat-specific ordering so to not auction food when it is delivered to the table
  • Ensure accuracy when entering information into the POS system
  • Monitor food quality and presentation standards
  • Ensure guests are satisfied with their food and service
  • Respond promptly and courteously to any guest request or concern
  • Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
  • Be thoroughly familiar with the causes of food contamination and the methods of prevention
  • Follow all food safety standards and systems
  • Be aware of any special requests, inclusive of guest allergies
  • Complete opening, closing and side-duties efficiently and safely
  • Other duties as assigned or required

Benefits

  • Gratuities
  • Comprehensive health, dental, and vision benefits, including enhanced mental health coverage
  • Discounted gym membership
  • Access to our Employee Assistance Program for confidential support
  • 50% dining discount at all O&B restaurants for you and up to three guests
  • Employee Referral Program
  • Join one of Canada’s leading hospitality companies, where a wide range of exciting internal career opportunities await!
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