Server- The Hive Taphouse

Mohegan Sun•Wilkes-Barre, PA

4d•Onsite

About The Position

The Hive Taphouse is looking for a Server to join their team. This role involves greeting guests, presenting menus, taking orders, serving food and beverages, and ensuring a positive guest experience. The position requires knowledge of legal drinking age and responsible alcohol service. Servers also assist colleagues and perform side duties to maintain service standards.

Requirements

Must be at least 18 years of age.
High school diploma or general education degree (GED); or one month related experience and/or training; or equivalent combination of education and experience.
Complete knowledge of legal drinking age and procedures.
Knowledge of the effects of alcohol on the body and its ability to impair mental/physical abilities.
Ability to use good judgment when serving alcoholic beverages.

Nice To Haves

Experience in a similar role.

Responsibilities

Greets guests, presents menus, explains specials, answers questions, and makes suggestions regarding food, beverage, and wagering.
Takes guest orders and places them using the POS System.
Serves courses from the kitchen and service bars.
Garnishes and decorates dishes.
Observes guests to respond to additional requests and to determine when a meal is completed.
Totals bills, presents checks, accepts payment, and makes change.
Performs services such as ladling soup, making salads, portioning desserts, and brewing coffee.
Clears and resets counters or tables after each course.
Ensures knowledge of legal drinking age and procedures.
Checks for acceptable identification for guests who appear to be under 30 years of age and are attempting to consume or purchase alcoholic beverages.
Uses good judgment when serving alcoholic beverages, understanding the effects of alcohol.
Performs service duties for other servers by picking up their orders and delivering them.
Checks other tables and provides assistance as needed.
Works shifts up to 8 hours or longer, if needed.
Performs side duties including rolling silverware, cleaning trays, restocking items, filling ice bins, set up, cleaning, breaking down server areas, using cleaning compounds, and making coffee.
Promotes superior guest service.