Server - BOA Steakhouse

Innovative Dining GroupManhattan Beach, CA
Onsite

About The Position

COME JOIN OUR TEAM! BOA Steakhouse Manhattan Beach is now hiring Servers to join our Team! BOA Steakhouse is a game-changer in the world of American steakhouse cuisine, based in Southern California and part of Innovative Dining Group's collection of trendy and exciting restaurants including Sushi Roku and Katana Robatayaki and Sushi Bar. This innovative Steakhouse concept brings together a blend of inventive traditional dishes, a vibrant atmosphere, and an array of custom cocktails. With a commitment to providing unmatched hospitality, BOA Steakhouse has quickly become a go-to destination for tastemakers from around the world. Get ready to embark on a culinary journey like no other at BOA Steakhouse Manhattan Beach.

Requirements

  • 2 years previous server experience in a high-end, high-volume restaurant
  • Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems
  • Possess a strong familiarity with food service regulations and proper food handling procedures
  • Ability to multi-task and work efficiently under pressure
  • Strong communication skills, both with guests and teammates
  • A positive, upbeat attitude with a strong work ethic
  • Flexible availability to work days, nights, weekends
  • A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
  • Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
  • Must be twenty-one (21) years of age or older.

Nice To Haves

  • Team players who can adapt to the flow of the restaurant

Responsibilities

  • Provides a unique dining experience for our guests by delivering outstanding customer service and a superior guest experience.
  • Attends to diners before, during, and after their meals by helping them place, receive, and pay for their orders.
  • Ensures the timely delivery of food and beverages by checking on their tables periodically throughout the service time.
  • Has extensive knowledge of the restaurant’s food offerings and beverage program.
  • Informs guests of menu changes and daily specials and answers questions regarding food and beverages.
  • Ensures all orders are filled accurately and delivers food and beverages from kitchen to guests in a timely manner.
  • Provides attentive service to diners, checks their needs throughout their dining experience and promptly addresses any customer service issue referring to management if necessary.
  • Prepares final bill, presents the check to guest, accepts payment, processes credit card and makes changes (if needed).
  • Performs station opening/closing and side work duties for each shift.
  • Assists bussers with clearing and resetting tables and maintains cleanliness in all service areas.
  • Fills in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor.
  • Creates a welcoming environment for guests by greeting them, thanking them, and saying “good-bye”.
  • Demonstrates excellent customer service skills and the ability to remain calm and composed under pressure.
  • Embodies and delivers on exceptional service and hospitality.
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