Server - BOA Steakhouse

Innovative Dining Group•Austin, TX

4d•Onsite

About The Position

BOA Steakhouse Austin is looking for Servers to join their team. BOA Steakhouse is a prominent American steakhouse concept, part of the Innovative Dining Group, known for its inventive dishes, vibrant atmosphere, and custom cocktails. They are committed to providing exceptional hospitality and have become a popular destination. The Server role is responsible for creating a unique dining experience for guests through outstanding customer service, managing orders from placement to payment, and ensuring timely delivery of food and beverages. Servers are expected to have basic cooking knowledge and attend to diners' needs throughout their meal.

Requirements

2 years previous server experience in a high-end, high-volume restaurant.
Proficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS Systems.
Strong familiarity with food service regulations and proper food handling procedures.
Ability to multi-task and work efficiently under pressure.
Strong communication skills, both with guests and teammates.
A positive, upbeat attitude with a strong work ethic.
Flexible availability to work days, nights, weekends.
A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire).
Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role.
Must be twenty-one (21) years of age or older.

Responsibilities

Provide a unique dining experience for guests by delivering outstanding customer service and a superior guest experience.
Attend to diners before, during, and after their meals by helping them place, receive, and pay for their orders.
Ensure the timely delivery of food and beverages by checking on tables periodically.
Inform guests of menu changes and daily specials and answer questions regarding food and beverages.
Ensure all orders are filled accurately and deliver food and beverages from the kitchen to guests in a timely manner.
Provide attentive service to diners, check their needs throughout their dining experience, and promptly address any customer service issues, referring to management if necessary.
Prepare final bills, present checks to guests, accept payment, process credit cards, and make changes.
Perform station opening/closing and side work duties for each shift.
Assist bussers with clearing and resetting tables and maintain cleanliness in all service areas.
Be available to fill in as needed to ensure a smooth and efficient operation of the restaurant.
Create a welcoming environment for guests by greeting them, thanking them, and saying goodbye.
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure.
Embody and deliver on exceptional service and hospitality.