Server- HopCat

BarFly (Project BarFly)•Lincoln, NE
•$2 - $2

About The Position

HopCat is seeking a hospitality professional who enjoys caring for guests, takes pride in their work, supports teammates, and creates memorable dining experiences. The Server builds connections, anticipates guest needs, guides guests through the menu, and provides attentive service from greeting through departure. Structured training, ongoing development, and opportunities to advance into leadership roles are available. The role’s mission is to create a memorable HopCat experience through genuine hospitality, accurate service, confident menu guidance, and attentive follow-through. Servers take food and beverage orders, make recommendations, follow responsible alcohol-service requirements, deliver beverages and assist with food delivery, maintain service areas, and process payments. They coordinate with the Front Desk, bar, Food Runners, kitchen, and managers to support accurate pacing and address guest concerns. The position includes opening, running, closing, cleaning, cash-handling, and side-work duties. Servers must be able to stand and move throughout a shift, carry items weighing up to 40 pounds, and work in a busy environment with changing noise levels and temperatures. Flexible availability, including evenings, weekends, and holidays, is required.

Requirements

  • Ability to learn menu ingredients, modifications, allergens, beer, cocktails, and restaurant systems.
  • Must meet applicable alcohol-service requirements.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to stand and move throughout the shift.
  • Ability to safely carry trays, plates, glassware, and items weighing up to 40 pounds.
  • Ability to work in a busy environment with changing noise levels and temperatures.

Nice To Haves

  • Previous serving or customer-service experience is preferred but not required.

Responsibilities

  • Welcome tables promptly and use genuine conversation to learn what brings guests in.
  • Take accurate food and beverage orders and enter them promptly.
  • Communicate order modifications and allergy concerns, and confirm guests receive what they ordered.
  • Demonstrate knowledge of food, beverages, promotions, and rewards offerings within the required training period.
  • Offer knowledgeable recommendations and identify opportunities to enhance the guest experience.
  • Follow responsible alcohol-service and identification-verification requirements.
  • Deliver beverages and support food delivery when needed.
  • Maintain timely table touches, beverage refills, and pre-bussing throughout assigned shifts.
  • Communicate with the Front Desk, bar, Food Runners, kitchen, and managers to support accurate pacing.
  • Identify guest concerns early and involve a manager when additional recovery is needed.
  • Maintain clean, stocked, and organized tables and service areas.
  • Handle payments, discounts, and cash according to policy.
  • Complete opening, running, closing, cleaning, cash-handling, and side-work responsibilities accurately and on time.
  • Thank guests sincerely and invite them to return.

Benefits

  • Competitive pay, including tips where applicable; servers earn an hourly wage plus tips.
  • Flexible scheduling.
  • Employee food discounts.
  • Structured training and skill development.
  • Opportunities for growth within HopCat and Project BarFly.
  • Fast-paced, inclusive, and team-focused work environment.
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