Server

MBK Senior Living•Stockton, CA

25d•$17 - $18

About The Position

The Server is responsible for making residents’ dining experiences pleasant and positive by providing high-quality dining service that considers resident preferences and delivers exceptional customer service. The role includes seating residents, serving meals, maintaining dining areas, and supporting kitchen and dining operations. Servers work variable days, including weekends, from 3:30 p.m. to 7:30 p.m. Pay is $17.00–$18.00 per hour.

Requirements

Must be 18 years or older, or have a proper work permit and authorization documentation.
Complete required background clearances and health screening, and provide negative TB test results within 7 days of employment; the test must be from within the last 6 months.
Basic counting skills to track meals and residents.
Excellent communication skills, including the ability to speak, write, understand, and read English.
Ability to operate standard serving equipment, such as salad bars, heating carts, and trays.
Ability to deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Meet and maintain applicable state-specific regulatory requirements, such as Food Handler Certification.
Able to stand for prolonged periods, walk, bend, kneel, squat, pull, reach overhead, and perform repetitive motions.
Able to move intermittently throughout the workday and in the community.
Ability to lift and carry up to 50 pounds and push up to 250 pounds, as necessary.

Nice To Haves

High school diploma or equivalent (GED) is highly preferred.
Exposure to restaurant operations or the ability to learn.

Responsibilities

Take accurate food orders and serve appetizing, visually appealing meals to residents, family members, and guests professionally, efficiently, and courteously.
Follow table etiquette, including serving from the left, clearing dishes between courses, and resetting tables.
Help residents with meal and menu selections and attend to their dining needs.
Follow residents’ dietary needs, restrictions, and preferences as specified by the Supervisor and care plan.
Track resident meal attendance and promptly notify designated team members when residents are absent for a safety check.
Greet and seat residents promptly and create a welcoming atmosphere, with special attention to integrating new residents.
Deliver meals to residents’ rooms and retrieve trays after service when room service is requested.
Maintain clean and sanitary dining areas, including tables, chairs, and serving stations, and follow food-safety handling and service protocols.
Clean the dining area, set and reset tables, return dishes to the kitchen, fold napkins, and restock dining supplies and food and condiment inventory.
Help unload deliveries, put away stock, and wash dishes as needed.
Support community marketing through positive interactions and by following grooming and dress standards.
Cooperate with other kitchen and dining services staff to provide residents with a positive dining experience.
Promptly report safety or equipment issues to the Supervisor.
Maintain a safe and secure environment in accordance with established safety standards, policies, and procedures.
Comply with applicable federal, state, and local regulations and company policies and procedures.
Promote teamwork and open communication through mentoring, coaching, and recognition practices aligned with MBK principles and core values.
Perform other duties as assigned or directed by the Lead, Supervisor, Director of Dining Services, or designee.

Benefits

401(k) retirement plan with company match up to 4%.
Employee Assistance Program (EAP) for employees and household members.
Financial and legal services.
Educational Loan Assistance and Scholarships.
Team Member Discount Programs.
Resources supporting physical, emotional, and financial wellness.
Free meal per shift.
For full-time team members: medical, dental, and vision coverage.
For full-time team members: multiple medical plan options, including an HSA-eligible plan with company contributions.
For full-time team members: healthcare and dependent-care Flexible Spending Accounts.
For full-time team members: commuter benefits.
For full-time team members: company-paid life insurance and Accidental Death & Dismemberment coverage.
For full-time team members: disability benefits where applicable and subject to state-specific programs and eligibility requirements.
For full-time team members: voluntary accident, critical illness, and hospital indemnity insurance.
Leadership development, live in-person training, virtual training, and individual and group training.