Server Truss Restaurant + Bar

Four Seasons Hotels and Resorts•Lee's Summit, MO

11d•Onsite

About The Position

Servers will be responsible for creating a memorable dining experience for guests. The server will be providing exceptional and anticipatory service to guests, be knowledgeable of the menu and preparation methods. This position is for Truss Restaurant + Bar.

Requirements

Minimum two years’ food service or related work.
Ability to carry and balance a tray.
Ability to accurately process cash and credit card transactions.
Ability to multi-task in a high volume and demanding environment.
Strong problem solving skills, ability to handle difficult situations and guests.
Candidates must possess valid US work authorization.

Nice To Haves

Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
Preferred experience in a luxury hotel or resort and fine dining environment.

Responsibilities

Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food and beverage timings.
Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean and set-up of tables, buffets, and food stations.