Server The Residence at Boylston Place

LCB Senior Living•Brookline, MA

3d•$17 - $19•Onsite

About The Position

LCB Senior Living is hiring a Server at The Residence at Boylston Place in Chestnut Hill, Massachusetts. The Server provides customer service in a restaurant-style dining environment for residents and guests, supports food service operations, and contributes to resident satisfaction and teamwork. The position is available full time or part time, with pay of $17.00–$19.00 per hour based on years of experience. The role includes setting tables, taking and delivering meal orders, serving beverages, clearing dining areas, and helping prepare and carry out dining programs and special events. Servers maintain cleanliness and food safety standards, communicate residents’ preferences to food service leadership, and help orient new residents to dining options when applicable. The position requires calm responses to emergencies, strong organization and time management, English communication skills, excellent customer service, and the ability to manage multiple tasks. Physical duties include handling equipment, carrying objects, moving carts, and walking, sitting, standing, bending, reaching, and other movements as tasks require.

Requirements

Ability to respond calmly to emergency situations.
Strong organization and time-management skills.
Ability to communicate in English orally and in writing.
Focus on and dedication to excellent customer service.
Ability to handle multiple jobs and priorities.
Less than high school education.
Finger and hand dexterity to handle and manipulate instruments and equipment.
Visual and auditory acuity.
Ability to lift and carry objects; the posting specifies a minimum of fifteen (25) lbs.
Ability to push and pull carts and continuously walk, sit, and stand.
Ability to turn, crouch, kneel, stoop, bend below the waist, and reach above shoulder height as tasks dictate.
Ability to use good body mechanics.
Ability to type and use a computer.

Responsibilities

Provide a high level of customer service and promote a restaurant-style dining atmosphere.
Work with the Culinary Services Director and/or Executive Director to support resident satisfaction with food and dining programs.
Set tables according to LCB standards.
Serve beverages to residents and guests as requested.
Review the daily menu with residents.
Take and deliver accurate meal orders to residents and guests.
Remove used or soiled plates, utensils, glasses, and linens from the dining room as needed.
Assist with preparing and executing dining enhancement programs.
Follow Quality Enhancement standards and standard food safety practices.
Assist with preparing and executing special events, banquets, and theme meals.
When applicable, acquaint new residents with menus, seating, dining options, and hours.
Clean and sanitize carpets, tables, chairs, condiment containers, and dining room equipment.
Communicate residents’ likes and dislikes to the food service director and/or dining room manager for menu planning and resident satisfaction.
Promote teamwork and cooperation among staff.
Attend the pre-meal stand-up for dining and kitchen staff.