Living Room Server

The Boca Raton•Boca Raton, FL

About The Position

The Server is a front-of-house service professional responsible for delivering warm, attentive, and consistent service. Servers use their knowledge of service standards, food and beverages, and guest engagement to ensure guest satisfaction through accurate order taking, recommendations, and efficient service. The role involves following detailed service procedures while maintaining a friendly and professional demeanor in a fast-paced, high-volume restaurant setting. The Server reports to the Restaurant General Manager and works closely with bartenders, Server Assistants, culinary staff, and restaurant management. The position has regular, direct interaction with restaurant guests and members.

Requirements

  • Basic knowledge of food and beverage service standards, guest relations, and dining etiquette.
  • Working knowledge of table settings, service ware, and menu items.
  • Ability to communicate clearly in English to explain menu items, record orders, and respond to guest needs.
  • Ability to remember, describe, and promote menu offerings.
  • Ability to carry trays weighing up to 40 lbs. through a busy dining room.
  • Ability to operate beverage equipment and POS systems efficiently.
  • Ability to remain friendly, composed, and professional in a fast-paced environment.
  • Must obtain and maintain any required licenses or certifications, as applicable.
  • Ability to lift up to 50 lbs., with frequent lifting and carrying of objects weighing up to 25 lbs.
  • Ability to walk or stand for a significant degree, and to reach, handle, feel, talk, hear, and see.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Six months to one year of prior serving experience preferred; prior hospitality experience strongly preferred.
  • CPR and/or First Aid certification preferred.

Responsibilities

  • Greet guests promptly and courteously and create a welcoming dining atmosphere.
  • Explain menu items, daily specials, and restaurant promotions.
  • Take accurate food and beverage orders and repeat orders to confirm accuracy.
  • Monitor tables, replenish beverages, and check guest satisfaction throughout the meal.
  • Present dessert, specialty coffee, and after-dinner beverage options when appropriate.
  • Thank guests and provide a positive final impression.
  • Enter orders accurately into the POS system and communicate them to the kitchen and bar.
  • Retrieve completed orders, verify their accuracy and presentation, and deliver them promptly with appropriate condiments.
  • Process guest checks accurately according to hotel and restaurant procedures.
  • Follow established steps of service and restaurant standards.
  • Comply with alcohol service regulations, including verifying identification and monitoring guest consumption.
  • Maintain professionalism and composure during high-volume service periods.
  • Check assigned stations before, during, and after shifts for setup, cleanliness, and readiness.
  • Perform opening, running, and closing duties according to service checklists.
  • Assist Server Assistants and bussing teams with clearing and resetting tables as needed.
  • Perform side work, including restocking condiments and maintaining side stands.
  • Complete general cleaning tasks using approved products to maintain health and safety standards.
  • Attend required meetings and training.
  • Perform additional duties as assigned to support restaurant operations.
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