Server-Moab Brewery-Paradies Lagardere-SLC International Airport

Paradies Lagardère•Salt Lake City, UT

15h•Onsite

About The Position

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to join our diverse and inclusive dining environment. This role offers part-time and full-time opportunities within our award-winning concepts, providing a rewarding experience for those who enjoy serving travelers. Moab Brewery & Restaurant, a new partnership, brings the spirit of adventure and award-winning craft beer to the Salt Lake City Airport. We are seeking individuals with a passion for great food, a knack for making guests feel at home, and a love for working in a fast-paced, high-energy environment to join our team and deliver exceptional experiences to travelers.

Requirements

1-year experience serving required.
High School diploma or GED.
Experience handling money and a point of sale system.
Ability to work in a high energy and demanding environment.
Knowledge of math to figure cost, make change, and cash handling procedures.
Good communication skills and the ability to work independently as well as with other team members.
Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
Ability to work PM shifts in a 7/365 team-oriented environment.
Excellent customer service skills and an ability to communicate effectively, in English.
Self-starter able to prioritize and handle various tasks simultaneously.
Ability to adapt to changing priorities and unexpected situations.
Ability to take direction and collaborate in a team environment.
Positive interpersonal skills.
Proficiency required in reading, writing, and mathematics, in English.
Knowledge of federal, state, and local liquor laws.
Ability to lift a minimum of 25 lbs., perform essential job functions such as standing, bending, reaching, climbing on a ladder, and walking long distances.
Standing for long periods of time and the ability to work in an environment with varying temperatures.

Nice To Haves

ServSafe Certification or equivalent is preferred.
TIPS Certification or equivalent is preferred.

Responsibilities

Deliver exceptional customer service by interacting with guests in a friendly and timely manner.
Utilize complete knowledge of food and beverage menus to take orders, answer questions, and make suggestions.
Deliver guests' orders and follow up to ensure all needs are met.
Create and deliver first-class experiences for the traveling public.
Support the mission by demonstrating service standards and holding all team members to the same.
Provide a safe work environment of trust and respect, free of harassment.
Embody a positive company image by providing courteous, friendly, and efficient service with a smile.
Recognize and satisfy all restaurant guests and be accountable to managers.
Exceed First Class Service standards and behavior with every guest, business partner, and peer.
Maintain a professional company image by adhering to grooming and uniform guidelines, including slip-resistant shoes.
Treat guests and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude, Service, Team).
Warmly greet and acknowledge guests promptly.
Present the menu, answer questions, and make suggestions regarding food and service.
Engage with guests in a friendly and professional manner, creating a lasting first and last impression.
Be knowledgeable and enthusiastic about the restaurant's menu, its ingredients, flavor profiles, portion sizes, and preparation methods.
Observe guests to respond to any additional requests and determine when the meal has been completed.
Total bills accurately and accept payment following established guidelines.
Process all point of sale transactions quickly and efficiently, complying with company's Cash Handling and Loss Prevention Standard Operating Procedures.
Know all specials on a shift-by-shift basis, as well as all liquor, beer, and wine products, and all menu items and desserts.
Build guest loyalty and enhance selling skills through available training materials.
Work together with fellow employees and management to ensure guests have the best experience possible.
Maintain a positive attitude and the ability to work well under pressure with cooks and other staff.
Assume the role of a salesperson with a commitment to upsell, increase check average, compete in sales incentives, and promote the brand.
Maintain a clean and organized work environment.
Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock work, cleanup, and documentation.
Respond appropriately to guest concerns.
Complete all side work duties, which may include sweeping and mopping.
Enthusiastically support decisions once they have been made by management.
Ensure compliance with all local, state, and federal laws and regulations, including those relating to food safety.
Perform other duties as assigned.