About The Position

The Server provides prompt, courteous service to guests at The Essex Resort & Spa. This position serves breakfast and lunch and involves taking food and drink orders, coordinating with the kitchen, delivering orders, handling checks and cash, and maintaining restaurant cleanliness. Servers are expected to know the food, liquor, beer, and wine offered at the property, suggest pairings, and be familiar with property amenities and other restaurants. They may also assist with seating guests and perform other reasonable tasks assigned by a supervisor or manager.

Requirements

  • High school diploma or equivalent.
  • Two years of restaurant experience.
  • High-volume experience.
  • Good food and service knowledge.
  • Extensive wine knowledge.
  • Pleasant personality.
  • Excellent communication skills.
  • Weekend availability.

Responsibilities

  • Interact with guests to take drink and food orders.
  • Communicate food orders to the kitchen.
  • Ensure prompt delivery of food to guests’ tables.
  • Maintain working knowledge of the liquor, beer, wine, and food served at the property, and suggest food and beverage pairings.
  • Handle checks and cash according to procedures.
  • Maintain restaurant cleanliness, including polished flatware and clean glassware and plates.
  • Be familiar with property amenities and other restaurants.
  • Respond to reasonable tasks assigned by a supervisor or manager.
  • Assist in other areas of the restaurant, including seating guests.

Benefits

  • Discounts at the restaurant, spa treatments and products, Essex Kitchen, and other property offerings.
  • Discounted memberships to The Edge Sports & Fitness.
  • Discounted hotel stays for employees, friends, and/or family.
  • Discounted movie tickets to Essex Cinemas.
  • Essex Experience discounts, varying by business.
  • Discounted stays at other New England Inns & Resorts through the NEIRA program.
  • Ski passes to Smuggler’s Notch and Sugarbush/IKON.
  • Complimentary use of the on-site fitness center.
  • Complimentary use of the on-site tennis courts.
  • One complimentary resort stay per year for the employee and a guest, including breakfast; employee must be at least 18 years old.
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