Server - Full Time

Maplewood Senior Living•Norwalk, CT

13d

About The Position

The Dining Room Server plays an integral role in delivering an outstanding customer experience for residents and guests. The role assists with dining room setup, meal service, and cleaning, helping ensure that the dining experience is enjoyable, timely, and engaging. The Server helps residents feel comfortable and attended to, understands the daily menu and food preparation, keeps snack areas tidy and stocked, and prepares the dining room for upcoming meals. The position also supports tours and the sales team in making a positive first impression, works collaboratively with teammates and other departments, and completes required monthly in-service education.

Requirements

High school diploma or equivalent.
Experience and passion in working with seniors.

Nice To Haves

Experience working in assisted living or another long-term care setting.

Responsibilities

Provide an outstanding customer experience for residents, their loved ones, and other community visitors.
Help ensure residents are comfortable, engaged, and catered to in the dining room.
Complete assigned tasks before the dining rooms open.
Assist with meal service under the supervision of the Chef, Dining Room Manager, and/or Culinary Services Director.
Understand the daily menu and food preparation and answer related questions.
Keep snack areas properly stocked, tidy, and clean.
Help keep dining rooms clean and properly arranged for residents.
Complete assignments after dining rooms close and ensure rooms are ready for the next meal.
Engage with tours and the sales team to help create a positive first impression.
Develop and maintain a good working rapport with teammates and associates in other departments to support a high-quality dining experience.
Complete monthly in-service education hours as required by state regulations and company policies.
Perform other tasks assigned by the Culinary Services Director, Chef on Duty, or Department Heads.