Server (PM Shift) - (Fork Lore) Hilton Asheville Biltmore Park

Biltmore Farms, LLC•Asheville, NC

1d•Onsite

About The Position

Picture Yourself at Biltmore Farms as part of the Vanderbilt legacy of hospitality. As a Fork Lore Server, you will maintain the highest degree of professionalism and teamwork as per standards of service. You will create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience. You will guide guests through all phases of their Biltmore Farms restaurant experience from greeting and seating to servicing with a smile. You will familiarize yourself with menus, ingredients, presentation and proper food service standards. You will complete all duties and procedures as put forth by our Restaurant Management Team. You will train in restaurant, as well as banquet-style service. You will have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests. You will be proactive and anticipate guest needs and resolve issues quickly. Must be available for PM Shift (approx. 3:00pm-11:00pm) including weekends and holidays.

Requirements

Must be available for PM Shift (approx. 3:00pm-11:00pm) including weekends and holidays
The skills of a Restaurant Server are as diverse as our customers. Many of our guest celebrations and vacations align with weekends and holidays, so our Restaurant Servers must be ready to thrive during these times.
Good communication and working knowledge of the food and beverage industry including ability to lift and carry trays are must-haves.
High school diploma or equivalent.
Have a working knowledge of food and wine.
Have good communication and interpersonal skills; be flexible and willing to work wherever needed.
Able to lift and carry up to 35 lbs. on a tray or arm service where it applies.
Must be able to stand for prolonged periods of time and be able to walk, stoop and bend frequently.

Nice To Haves

At least two years of experience in the Food Service Industry is a plus.
At least one year in a hotel setting is preferred.

Responsibilities

Maintain the highest degree of professionalism and teamwork as per standards of service
Create a warm, inviting atmosphere when interacting with guests and assist in ensuring that the guest has a positive experience
Guide guests through all phases of their Biltmore Farms restaurant experience from greeting and seating to servicing with a smile
Familiarize yourself with menus, ingredients, presentation and proper food service standards
Complete all duties and procedures as put forth by our Restaurant Management Team
Train in restaurant, as well as banquet-style service
Have a "can-do", pleasant and upbeat attitude while providing exceptional service to our guests
Be proactive and anticipate guest needs and resolve issues quickly