About The Position

The Server/Rack Quality Engineer represents the quality function in providing technical support, in conjunction with internal support groups, for issues affecting manufacturing on global customer accounts. The role serves as a liaison between Jabil Circuit and suppliers or customers on global quality-related issues. It drives continuous quality and process improvements, supports quoting and process design, develops customer-specific training, maintains documentation systems, reviews discrepancies, and coordinates corrective and preventive actions. The position also supports supplier participation and improvement, manufacturing process standardization, and technical quality support for customers.

Requirements

  • Bachelor's degree and five years of related experience, or an equivalent combination of education and experience.

Responsibilities

  • Drive continuous quality and process improvements across all four shifts, ensuring consistent execution, standardized practices, and sustainable performance outcomes.
  • Support quoting activities by participating in initial process design, development, and implementation.
  • Evaluate and provide input to inspection processes through inspection aids and instruction guidelines.
  • Develop and implement specialized training sessions for applicable functions as part of customer-specific global training programs.
  • Develop appropriate systems for document storage, access, and review for global customer accounts.
  • Review supply, internal, and customer discrepancies; coordinate and track the effectiveness of corrective and proactive actions.
  • Conduct periodic review and maintenance of documentation files, and develop systems for document storage and access.
  • Review supplier or customer discrepancies and coordinate and track corrective and preventive actions.
  • Participate in vendor survey activities and promote proactive supplier participation, aiding supplier process improvement when possible.
  • Interface with departments regarding applicable policies and procedures.
  • Provide insight and assistance in implementing and maintaining process improvement and optimization, focusing on proactive methodologies.
  • Assist in standardizing manufacturing processes for global customer accounts.
  • Interface with customers and provide technical support on quality issues as needed.
  • Follow applicable safety and health rules and regulations as directed by the supervisor.
  • Comply with procedures within the company security policy.
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