Server Production Engineer

MSI Computer Corp.•Los Angeles, City of Industry, CA, US, CA
•$71,000 - $75,000

About The Position

The Server Production Engineer coordinates with Asia headquarters to configure and manage servers running different operating systems, resolve issues, and upgrade systems to improve performance and reliability. The role supports implementation, maintenance, and troubleshooting of IT systems, including servers, network devices, storage, and client devices. It also supports root-cause analysis and resolutions, the creation of standard operating procedures, project tracking, and cross-functional teamwork. The engineer trains equipment operators or other staff on validation protocols and standard operating procedures, and follows company policies and procedures to maintain a safe working environment. The position is based in City of Industry, California, and pays $71,000–$75,000 annually. The role requires travel to Taiwan for several months of training and/or meetings. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • At least 1–2 years of production engineer experience.
  • Bachelor’s degree in Engineering.
  • Bilingual in Mandarin and English.
  • Able to travel to Taiwan for several months of training and/or meetings.
  • Skilled use of Microsoft Excel, Word, and Outlook, as well as Google Docs.
  • Strong attention to detail and organizational skills.
  • Excellent oral and written communication skills.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • At least 1–2 years of server production engineer experience.
  • PCBA debugging capability.

Responsibilities

  • Coordinate with Asia headquarters to configure and manage servers across different operating systems, resolve issues, and upgrade systems to improve performance and reliability.
  • Support implementation, maintenance, and troubleshooting of IT systems, including servers, network devices, storage, and client devices.
  • Notify related management of deviations from protocol criteria and support identification of root causes and resolutions.
  • Directly and indirectly support the generation of standard operating procedures.
  • Support tracking project goals and work within cross-functional teams.
  • Train equipment operators or other staff on validation protocols and standard operating procedures.
  • Follow company policies and procedures and maintain a safe working environment.

Benefits

  • Competitive base pay.
  • Performance bonus.
  • 10 days of paid national holidays.
  • Paid time off, including sick time and vacation.
  • 100% covered medical, dental, vision, and basic life AD&D insurance for the employee, with optional dependent coverage.
  • 401(k) retirement plan with employer match.
  • Employee engagement and annual event.
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