Server / Network Administrator

MOBILE MEDICAL RESPONSE INC•Saginaw, MI

1d•Onsite

About The Position

The Server / Network Administrator manages, secures, and maintains the organization’s IT infrastructure, including local and wide area networks, physical and virtual servers, switches, network-connected devices, and data communications. The role covers network design, planning, operation, security, optimization, troubleshooting, and daily administration, with a focus on system availability and security. The administrator works closely with the managed service provider and tier I and tier II help desk staff to support reliable computer operations, and serves as an escalation point for complex technical issues. The position also supports application servers, security cameras, and building security systems. It works across networking, security, storage, virtualization, and servers to provide availability, capacity, services, and safeguards. The role may include project management responsibilities and staff mentoring.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
At least 3 years of experience in system administration, network engineering, or a similar IT infrastructure role.
Project management skills.
Deep understanding of network segmentation, firewalls, and secure VPNs.
Knowledge of current networking and IT terminology and principles.
Experience managing infrastructure for complex systems with wireless access points.
Proficiency with DNS, DHCP, VPNs, and TCP/IP networking protocols.
Experience with virtualization platforms such as VMware or Hyper-V and cloud environments such as AWS or Azure.
Knowledge of SSL certificates and domain name registration.
Familiarity with NAS/SAN storage solutions and scripting languages such as PowerShell or Bash for automation.
Experience with security software, monitoring, and reporting.
Customer-service skills to meet and exceed end-user expectations.
Proactive approach to issues, strong time management, and ability to prioritize workload.
Strong analytical, troubleshooting, and problem-solving capabilities, including the ability to respond calmly and decisively during high-pressure emergencies.
Excellent communication skills, including the ability to explain technical concepts to non-technical staff and communicate effectively with colleagues.
Ability to analyze operational issues involving complex network operations and equipment.
Ability to interpret non-technical communications and serve customers professionally.
Ability to maintain cooperative and effective working relationships with employees, supervisors, and citizens, and to function in a team environment.
Ability to attend work as scheduled or required, including nights, weekends, and on-call after-hours emergencies.
Must pass a background check and drug screen.
No visa sponsorship is available.

Nice To Haves

CompTIA Network+ or Security+ certification.
Cisco CCNA certification.
Microsoft Certified Associate certification.

Responsibilities

Install, configure, test, maintain, monitor, and troubleshoot the internal computer network and its infrastructure.
Manage physical and virtual servers, including server hardware, peripherals, software, and operating systems.
Monitor network and server performance, diagnose connectivity and other problems, and take corrective action.
Optimize network bandwidth and traffic flow and perform preventive maintenance.
Administer user accounts, permissions, group policies, and user accessibility.
Implement network security measures, apply security patches, manage antivirus systems, and monitor logs for vulnerabilities or breaches.
Define and implement disaster recovery, backup, failover, hardware and software protection, and information and file-integrity processes.
Install, operate, upgrade, monitor, and maintain network and application servers, security cameras, and building security systems.
Respond to incoming calls, emails, or pages concerning network operations and problems.
Maintain processes for reporting, statistically monitoring, and logging network performance.
Assist with future network and server strategy and provide budgetary information as needed.
Research networking products and evaluate and recommend network and server hardware and software for purchase.
Develop and maintain installation, operational, and configuration procedures and contribute to system standards.
Provide tier III support for help desk tickets and projects, and guide or assist level one staff as needed.
Perform project manager responsibilities and mentor staff as needed.
Attend work as scheduled or required, including nights, weekends, and on-call coverage for after-hours emergencies.
Perform other duties as assigned.