Network Administrator

New York Blood Center Enterprises•Rye, NY

12d

About The Position

New York Blood Center is seeking a skilled, detail-oriented Network Administrator to maintain the integrity, security, performance, and availability of its network infrastructure. The role implements, supports, and manages network systems; monitors and troubleshoots network and server environments; and provides escalated support for connectivity and infrastructure issues. The Network Administrator collaborates with IT teams, departments, Network Engineers, and external vendors, maintains technical documentation, and participates in an after-hours on-call rotation. The position also supports telephone systems, security cameras, network cabling, and related infrastructure and applications.

Requirements

Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent combinations of education, training, and experience may provide the necessary qualifications.
At least 2 years of experience as a Network Administrator or in a similar role.
Experience with network monitoring tools.
A valid driver's license is required.
Proficiency with Cisco and Meraki routers, switches, firewalls, access points, and other networking equipment.
Knowledge of networking protocols, security principles, and best practices.
Proficiency with Windows Server OS, Linux, Windows OS, and Active Directory.
Knowledge of Parallels RAS, SQL, IIS, load balancers, SonicWall firewalls, NAP, Cisco ISE, and Veeam Backup.
Cultural competency and ability to communicate effectively and sensitively with individuals and groups from diverse backgrounds.
Strong communication and interpersonal skills.
Excellent troubleshooting and problem-solving skills.

Nice To Haves

CompTIA A+ certification preferred.
Cisco Certified Network Associate (CCNA) certification preferred.

Responsibilities

Implement, support, and maintain the organization's network infrastructure.
Participate in hardware and software evaluations to address current and future network infrastructure requirements.
Monitor network traffic for unusual activity and escalate security issues.
Maintain server operating system updates and other infrastructure-related appliances and applications.
Troubleshoot end-user issues connecting to servers and recover files for end users and servers.
Diagnose and resolve WAN, LAN, Wi-Fi, and other network issues promptly to minimize downtime.
Perform regular network maintenance and support, including support for telephone systems and security cameras.
Serve as a third-tier escalation point for end-user network connectivity and infrastructure issues, collaborating with IT professionals to resolve reported problems.
Participate in an after-hours on-call rotation for operational support.
Maintain accurate, up-to-date documentation of network configurations, procedures, and policies, including changes to network infrastructure inventory and configuration.
Monitor network performance and identify opportunities for improvement.
Work with Network Engineers on server patching and maintenance.
Review logs related to patch management, backups, and other network-device events.
Organize network cabling and maintain cabling standards in network closets and rooms.
Coordinate network-related activities with IT teams, departments, and external vendors, and communicate network changes and maintenance schedules.
Prepare reports, attend conferences and seminars as required, recommend improvements to business-unit practices and processes, and perform related duties as assigned.