Server/Host

PAWNEE TRIBAL DEVELOPMENT CORPORATION • Pawnee, OK

19d • Onsite

About The Position

Responsible for coordinating the delivery of food and beverages and providing exceptional customer services to guests.

Requirements

• High school diploma or general educational degree (GED) preferred.
• Similar experience and/or knowledge preferred.
• Must be able to obtain gaming license and liquor license.
• Ability to read and interpret documents such as reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from employees, vendors, managers, and customers.
• Ability to write routine correspondence.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must maintain professional behavior and possess exceptional customer and employee service skills at all times.
• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear.
• The employee is frequently required to reach with hands and continuously repeat the same hand and arm motion, such as mopping.
• The employee will frequently interact with other staff members.
• The employee must be able to bend, twist, push, pull, and carry objects.
• Employee may occasionally lift up to 50 pounds.

Responsibilities

• As hostess, welcomes and seats guests, presents menu, watches dining area for needs.
• Present menus and specials to patrons and answers questions about food items.
• Takes orders from patrons and enters orders and transactions into system
• Consistently serves all food and beverages ordered by guests in a proper, efficient and friendly manner.
• Maintains the integrity of the corporation by following all standards regarding food and alcohol safety for all guests.
• Handles financial transactions for goods and services delivered.
• Checks identification for guests that appear to be under the age of 35 to ensure they meet the minimum drinking age requirement of 21.
• Upholds cleanliness standards for station and shared areas of responsibility.
• Conducts business in a team environment.
• Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems.
• Performs cleaning duties, such as cleaning floors, washing tables, cleaning windows and glass.
• Gathers and empties trash cans, boxes, bags of shredded paper, etc.
• Cleans building floors by sweeping, mopping, scrubbing, or vacuuming.
• Follows procedures for use of chemical cleaners and power equipment for safety, and to prevent damage to floors and fixtures.
• Notifies management concerning the need for major repair needs or safety concerns.
• Requests supplies or equipment needed for major cleaning and maintenance duties.
• Provides superior customer service to all visitors.
• Assists with answering the phones, filing, and corporate office inventory.
• Maintains consistent and punctual attendance.
• Performs other duties assigned by supervisor or administrator.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED