Server, Catering

Calgary Stampeder Football Club•Calgary, AB

10d•Onsite

About The Position

The Catering Server is responsible for creating a flawless and memorable fan experience for guests of our group functions through exceptional service and menu knowledge. The server will conduct a full cycle serving process including room setup and tear down, taking orders, advising on menu items, delivering food and drinks, addressing customer concerns and feedback, maintaining overall cleanliness, and handling payments.

Requirements

Minimum 1-year experience in a similar function in Food & Beverage, preferably Banquets or Conventions
Self‑motivated, with the ability to multitask and work with minimal supervision
Ability to work in a fast-paced environment and maintain high service levels under pressure
Strong interpersonal and teamwork skills
Positive outlook and outgoing personality
Schedule flexibility to work ‘event hours’ based on business needs including evenings, weekends and holidays

Nice To Haves

Bartending experience is an asset

Responsibilities

Work as a team and maintain high quality of set up, service and clean up for Catering events
Set up function areas and ensure the event is accurately set up in accordance with the Banquet Event Order
Prepare coffee breaks, buffet, action stations, and tables with appropriate supplies for service
Provide prompt, courteous and elevated Food and Beverage service by actively engaging with guests to ensure a memorable fan experience
Demonstrate a professional and positive image to guests and team members at all times
Maintain a high standard of personal appearance and hygiene at all times
Effectively handle guest concerns through empowerment, and report any irregularities to the Supervisors
Ensure a safe and clean environment for both guests and team members through regular maintenance of the assigned areas
Report any deficiencies in equipment or level of supplies to the Supervisors
Accurately tally beverage consumption sheets in a timely manner
Maintain the Point of Sales (POS) system and process payments as required
Actively participate in safety programs and follow policies
Other duties as required